Harlow's Casino Resort and Spa is hiring a Food Server to ensure every guest receives a memorable dining experience in our fine dining environment. You will be responsible for maintaining a clean, organized outlet ready for service and following event leadership to care for guests during special functions.
What You'll Do
- Take patron orders and return them in a timely manner.
- Keep your assigned area clean and orderly.
- Perform responsible alcohol service and complete required training.
- Carry serving trays full of dinner plates.
- Ensure the safety and security of employees and guests.
- Clean, polish tableware, and pre-bus tables.
- Deliver and dispense ordered items, serving beverages, food, and non-food items via tray service.
- Perform guest banking for all dining room checks.
- Use Point of Sale equipment to enter orders for kitchen personnel.
- Operate equipment like coffee brewers, iced tea makers, and beverage dispensers.
- Bus tables promptly to accommodate new business.
- Work with communication devices such as telephones and policy systems.
- Maintain confidentiality and security of relevant information.
- Treat all guests to ensure complete satisfaction and exceed expectations.
What We're Looking For
- A high school diploma or equivalent.
- Ability to obtain and maintain a valid Kentucky gaming/racing license.
- Availability to work when needed, including weekends, holidays, and nights.
- Commitment to adhere to all Standard Operating Procedures (SOPs).
- Ability to maintain interpersonal working relationships among all personnel.
- Willingness to work flexible hours and handle high-pressure situations.
- Ability to work effectively with others in a fast-paced environment.
- Strong oral and written communication skills.
Nice to Have
- Fine dining experience, preferably in a high-volume casino steakhouse.
- Knowledge of wines, alcohol, and basic food.
- 6 months of prior work experience.
Technical Stack
- Point of Sale equipment
Work Mode
This position is fully onsite at our location in Oak Grove, Kentucky.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
