Responsibilities
- Prepare, process, and maintain accurate sales invoices while supporting accounting-related administrative tasks
- Follow up on accounts receivable and communicate with customers regarding invoices, payments, and contract-related matters
- Verify customer orders and ensure all details are correctly processed and documented in internal systems
- Update customers on the status of their files, orders, and ongoing administrative processes
- Enter, update, and monitor sales contracts within the database while maintaining high data quality standards
- Manage general administrative responsibilities including reception support, phone handling, and office management tasks
- Support day-to-day operational activities and contribute to the successful execution of internal operational projects
- Ensure smooth communication between internal departments and customers to improve service efficiency and customer satisfaction
- Maintain organized documentation and administrative records while ensuring deadlines and follow-ups are completed on time
Requirements
- Excellent Dutch and English communication skills (at least C1 level for both spoken and written)
- Excellent communication skills with a professional, friendly, and service-oriented approach across phone, email, and internal collaboration
- Strong administrative and organizational skills with the ability to manage files accurately, independently, and in a highly structured manner
- Attention to detail, analytical mindset with the ability to interpret data, identify patterns, and propose practical process improvements
- Strong knowledge of Microsoft Office and confidence in learning and adapting to new systems and tools
- Customer service mindset with the ability to follow up promptly, resolve issues efficiently, and maintain positive client relationships
- Eagerness to learn, adaptability, and a proactive attitude toward supporting business operations and customer satisfaction
- Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Nice to Have
- Experience with CRM systems, such as Salesforce
- Knowledge in French would be a great plus
Benefits
- Fixed schedule: Monday–Friday, 9am–5pm (UTC)
- Opportunity to cooperate fully remotely
- Inclusive international environment
- Compensation in USD
- Rewards for referring friends
- Balance between project workload and personal time, but also – internal health policy
- Responsive leadership interested in your development and long-lasting cooperation
- Greenhouse conditions for self-development
- A culture built on trust, with no time-tracking requirements
Additional Information
- The items listed in this section may vary depending on the terms of your engagement
- Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these
- The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected
- You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn
- CV must be submitted in English
- Internal job code: 2K8
- Monday–Friday, 9am–5pm (UTC)
- Compensation in USD
- Personal computer (at least 8Gb of RAM) required
- Stable internet connection (minimum 50 Mbps download and 40 Mbps upload) required
