Rua Girassol, 555, 1st Floor, Vila Madalena, São Paulo, Brazil Hybrid BRL 23,500 - BRL 31,500 - monthly

Wise is hiring a FinCrime Operations Senior Team Lead - AML Investigations

About the Role

Oversee a team responsible for managing AML investigations, driving operational efficiency, and maintaining compliance standards while supporting scalable growth in a dynamic regulatory environment.

Responsibilities

  • Supervise daily operations of AML investigation workflows
  • Ensure timely resolution of financial crime alerts
  • Coach and develop team members through regular feedback
  • Collaborate with compliance and risk teams on policy updates
  • Identify process improvements to reduce investigation cycle times
  • Monitor key performance metrics and report on team productivity
  • Escalate complex cases to senior analysts or legal partners
  • Maintain up-to-date knowledge of global AML regulations
  • Support audits and regulatory examinations
  • Train new team members on investigation protocols
  • Implement risk-based decision frameworks
  • Drive consistency in case handling across regions
  • Liaise with technology teams to refine detection systems
  • Contribute to incident response planning
  • Ensure data accuracy in case management systems
  • Promote a culture of compliance and accountability
  • Manage workload distribution during peak periods
  • Review escalated customer complaints related to AML holds
  • Support the development of automated investigation tools
  • Participate in cross-functional projects to enhance fraud detection
  • Evaluate emerging money laundering typologies
  • Maintain documentation for investigation procedures
  • Coordinate with international teams on cross-border cases
  • Ensure adherence to internal service level agreements
  • Support the integration of new markets into AML frameworks

Compensation

Competitive salary and benefits package

Work Arrangement

Hybrid or remote options available

Team

Part of the global Financial Crime Operations team focused on safeguarding transactions

Why this role matters

This position plays a critical role in protecting the integrity of financial transactions by ensuring suspicious activity is reviewed thoroughly and efficiently. The team lead sets the standard for investigative quality and helps shape the future of financial crime prevention within the organization.

What we look for in you

We value individuals who combine technical expertise with leadership presence. You should be comfortable making judgment calls under time constraints, while fostering a supportive environment for your team. A commitment to fairness, transparency, and continuous improvement is essential.

Available for eligible candidates

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About company
Wise
A global technology company building the best way to move and manage the world's money, enabling international payments and money transfers with minimal fees.
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Job Details
Category management
Posted 25 days ago