Responsibilities
- Install, maintain, and repair SONET-based and IP-based equipment.
- Deploy and maintain fiber optic infrastructure inside and outside plants, including cable installation and connectivity.
- Utilize standardized tests to gather data on fiber optic cable plant, SONET equipment, IP equipment, and other voice/data/video equipment to ensure network integrity.
- Analyze, recommend, and implement network and operational improvements, including methods and procedures, software updates, and firmware updates.
- Maintain accurate network documentation and activity records.
- Troubleshoot, isolate, and repair or recommend solutions for customer and core network problems.
- Track chronic problems and resolve them in collaboration with Network Engineering and customers.
Requirements
- Ability to analyze and isolate IP and SONET network problems and effectively communicate them to internal and external stakeholders.
- Strong verbal and written communication skills for interfacing with customers, internal personnel, and vendors.
- Proficiency in network protocol concepts including SDH/SONET, DS3, DS1, and IP in various environments such as Lucent, Movaz, Juniper, Fujitsu, and Cisco.
- Proficiency in SONET and IP electronics and photonics.
- Experience with fiber plant including fusion and mechanical splicing, and fiber cable trouble isolation.
- Familiarity with routing protocols (RIP, OSPF, I/EBGP) and OSI layers 2, 3, and 4 switching concepts.
- Excellent organizational skills with attention to detail and the ability to manage multiple tasks in a high-stress environment.
- Ability to operate standard office machinery, automobiles, and perform automobile travel.
Additional Information
- Availability for on-call duty, statewide and occasional overnight travel, and adherence to a 24 x 365 Operations and Maintenance (O&M) environment.
