Responsibilities
- Provide coordination of care to patients and their caregivers accessing a rare disease product by working with Healthcare Providers to ensure access
- In person meetings with patients, healthcare providers, and/or other office staff to discuss and educate on product specific coverage and reimbursement, alternative insurance and coverage options, and relevant information to aid in the continued access of a rare disease product.
- Assist with and provide information and education regarding general reimbursement and process related information and assistance to help HCPs obtain reimbursement for their patients
- Ensure that all patients and providers are well educated and informed throughout the treatment journey to ensure and maintain treatment schedule as prescribed by their provider
- Subject matter expert on relevant reimbursement topics related to rare disease therapy
- Billing, reimbursement, and procurement options expert
- Able to provide support to help troubleshoot billing and coverage hurdles with office staff
- Provide ongoing support and input to Kyowa Kirin’s Patient Services, Marketing, Market Access, Sales, Legal/Compliance, and Medical team partners as needed in order to provide on-going support
- Liaison with Kyowa Kirin’s Commercial team’s internal and external stakeholders
- Attend meetings and represent Kyowa Kirin at industry conferences as needed
- Attendance at company sponsored and external customer meetings when requested
- Expertise in regionally based plan/policy as well as nationally and government funded plans
- Understanding of company based and external alternative co-pay and financial support programs, 501c3 and other advocacy groups
Requirements
- Bachelor’s Degree or equivalent experience required
- A minimum of 5+ years of experience in a Market Access and/or Patient Services role, with extensive prior knowledge in patient access and reimbursement required
- Proficient in MS Office Suite
- 3+ years informal leadership experience in biotech/pharmaceutical industry required, product launch experience a plus
- Highly Patient Focused
- Exceptional enthusiasm with a drive to succeed
- Demonstrated track record of professional growth
- Ability to strategically think and tactically execute on patient and departmental objectives
- Ability to collaborate, educate and lead peers all while working cohesively within a team environment, both office and field based
- Ability to assist with providing information regarding complex reimbursement and processes to patients and their medical professionals
- Remain professional during interactions with all patients, families, and other medical professionals
- Excellent organizational, written, listening, and communication skills a must
- Excellent time management skills, both team and individually
- Ability to influence others without authority
- Understanding of specialty channel patient-level data
- Quick learner and ability to adapt to change
Nice to Have
- Rare Disease and Specialty products experience preferred
Work Arrangement
Remote (City/Region)
Team
Reports to: Director, Patient Access Solutions
Additional Information
- Requires up to 80% domestic and international travel
- This position is eligible for a company car through the Company’s FLEET program
- Kyowa Kirin provides a comprehensive compensation and benefits package which includes: Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, and Health Savings Account, Business Travel Insurance, Employee Assistance Programs
- Pet Insurance
- Retirement Savings 401k with company match and annual discretionary profit sharing
- Well-Being and Work-Life Programs Including Gympass, Nutrition Counseling, Volunteer Time Off, Flexible Work Arrangements, Parental Leave, Adoption Assistance, and TouchCare Insurance & Billing Support
- Generous Paid Time Off, Sick Time, & Paid Holidays
- Perks and Discounts with Tickets at Work and LifeMart
- Reward & Recognition Programs
- Career Development and Training
