Responsibilities
- Split time between on-site work at construction locations and remote diagnostics using building management systems, with regular travel expected
- Diagnose and resolve technical problems with both new and existing equipment in the field, delivering prompt fixes
- Maintain advanced expertise in all company product lines
- Collaborate with engineering, service, sales, and clients to ensure optimal results on installed systems
- Attend construction coordination meetings and system startups on location to support project success
- Evaluate performance data from operational equipment using the CASLink monitoring platform to identify opportunities for product enhancements
- Apply knowledge of mechanical building systems to assess customer applications and recommend operational improvements
- Deliver training sessions to external contractors on proper use and maintenance of products
- Submit detailed reports to the Regional Manager and other departments regarding customer feedback, product performance, and quality concerns
Benefits
- Comprehensive medical, dental, and vision coverage
- Disability and life insurance options contingent on medical enrollment
- 401k retirement plan with employer matching contributions
- Paid company holidays
- Paid time off that increases with length of service
- Flexible spending account for health and dependent care expenses
- Reimbursement for tuition, including costs related to obtaining a Professional Engineering (PE) License
- Financial support for relocation
Work Arrangement
Hybrid
Travel
Regular travel is required as part of the job responsibilities
Training
Extensive structured training program and mentorship provided
Relocation
Relocation assistance is available for qualified candidates
Work Authorization
Applicants must be legally authorized to work in the United States
Sponsorship
Employment visa sponsorship is not offered, either currently or in the future
Not available; candidates must be authorized to work in the U.S. without current or future sponsorship
