Remote (City) Full-time

QuidelOrtho is hiring a Field Engineer I - Montgomery, AL

About the Role

QuidelOrtho is hiring a Field Engineer I to support our mission of transforming diagnostics for a healthier future. This field-based position is located in Montgomery, AL and covers customers throughout Central Alabama. You will be responsible for installing, maintaining, repairing, and modifying electromechanical equipment primarily in hospital and clinic laboratory environments.

What You'll Do

  • Install, operate, maintain, repair, and modify electromechanical equipment.
  • Troubleshoot technical problems and systems issues to determine solutions.
  • Conduct technical analysis of product implementations, modifications, and enhancements.
  • Assess customer needs and recommend appropriate solutions.
  • Provide technical training and product briefings for customers, vendors, and company representatives.
  • Act as the local on-site representative to the customer's organization.
  • Manage all territory responsibilities including Preventive Maintenance and hardware/software upgrades.
  • Provide service support directly in the hospital/clinic laboratory environment.
  • Manage individual parts inventory, online training, and administrative expense reporting.

What We're Looking For

  • An Associate's degree in Electronics or Electrical/Mechanical Engineering, or equivalent 4 years of military or field service experience.
  • Minimum 4 years of experience installing, operating, maintaining, repairing, and modifying electromechanical equipment, preferably in the field.
  • A team player who is self-motivated and interacts appropriately with peers, sales teams, and customers.
  • Ability to organize and express ideas clearly, both verbally and in writing.
  • Strong technical knowledge and the ability to apply it effectively.
  • Ability to effectively manage assigned workload within allotted time constraints.
  • Ability to lift 75 lbs.
  • A valid driver's license.
  • Ability to travel overnight 50-75% to Rochester, NY, during the first few months of training.
  • Post-training ability to travel up to 75% around the territory, with occasional overnight travel (1-2 nights per week).
  • Willingness to work extended hours as required.
  • Must meet Customer Credentialing requirements, which may include up-to-date immunizations.

Nice to Have

  • Experience within the Healthcare or Medical Device industry.

Team & Environment

You will report to Regional Service Managers and Area Service Directors. You'll work closely with the Field Service team, including other Field Engineers and Technical Specialists, and collaborate with the Sales team, including Area Sales Directors and Account Managers.

Benefits & Compensation

  • Compensation range: $65,000 to $85,000.
  • Company car, gas card, cell phone, and laptop.
  • All vehicle maintenance covered.
  • Comprehensive benefits package including medical, dental, vision, life, and disability insurance.
  • 401(k) plan, employee assistance program, and an Employee Stock Purchase Plan.
  • Paid time off (including sick time) and paid Holidays.

Work Mode

This is a local, field-based position primarily serving customers in and around Montgomery, AL and throughout Central Alabama.

QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals have an opportunity to apply for positions they are interested in and qualify for without regard to protected characteristics.

Required Skills
Field Service EngineeringMedical Device RepairDiagnostic EquipmentCustomer ServiceTechnical TroubleshootingPreventive MaintenanceElectromechanical SystemsRegulatory ComplianceDocumentationTravel
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About company
QuidelOrtho

World-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. More than 6,000 strong and does business in over 130 countries.

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Job Details
Category other
Posted 3 months ago