Our client, a leading Australian discount retail company, is seeking a Facilities Management Coordinator to manage maintenance and facilities operations for its commercial and industrial properties. This role is central to ensuring efficient facility performance and client satisfaction.
What You'll Do
- Act as the primary point of contact for clients submitting maintenance requests.
- Respond promptly and professionally to inquiries via phone and email.
- Coordinate maintenance tasks by liaising between clients, contractors, and internal teams.
- Assign maintenance tasks to contractors and ensure their timely completion.
- Maintain accurate records of all requests, updates, and completed tasks for reporting.
- Onboard new clients and contractors, keeping essential records updated.
- Monitor dashboards, collate data, and ensure compliance across associated businesses.
What We're Looking For
- A Bachelor's degree.
- Strong English communication skills (equivalent to IELTS 6).
- Proficiency in MS Office.
- Excellent problem-solving, organisational, and multitasking abilities.
Nice to Have
- Experience in facilities management, building maintenance, or a related field.
- Experience with Xero and ClickUp.
Technical Stack
- MS Office
- Xero
- ClickUp
Benefits & Compensation
- Permanent work-from-home set-up.
- Dayshift schedule aligned with Australian business hours.
- Full-time position.
- HMO coverage.
- Paid leave.
- Christmas Bonus equivalent to one month's wage (pro-rata).
Work Mode
This is a global, fully remote position.
Our client is an equal opportunity employer.
