The Boeing Company is looking for an Experienced Business Support Specialist to join our Boeing International Enterprise Services (BIES) team in Bengaluru, India. In this role, you will ensure seamless operations and a productive environment by managing employee services, facility operations, and business support functions critical to our organization.
What You'll Do
- Implement innovative principles of space planning aligned with business needs.
- Orient new joiners to Boeing India and the BIES function.
- Manage all employee services, including food, transport, vending, events, and telecommunications.
- Maintain excellent relationships with business units and proactively anticipate their requirements.
- Coordinate with landlords to ensure smooth building operations.
- Manage end-to-end technical services and equipment maintenance to guarantee 100% uptime.
- Support facility occupation activities, including planning, analysis, and project administration.
- Lead and manage small and large projects, including site-based minor works.
- Oversee facility takeover from project teams, including snagging and documentation.
- Handle full asset lifecycle management, from acquisition to disposal, and conduct quarterly/annual verifications.
- Manage the complete Procure-to-Pay (P2P) cycle and coordinate with business partners.
- Ensure workplace safety and security, implementing Employee Health and Safety policies.
- Collaborate with functions like Global Real Estate, Finance, HR, and Security.
- Represent BIES for audits like Quality, ISO, and BCP, including recertifications.
- Contribute to annual budget allocation and track planned vs. actual spend with variance analysis.
- Monitor emergency response procedures.
- Drive value through service delivery improvements and cost-saving initiatives.
- Manage operational budgets.
- Work with local agencies and vendors to support infrastructure, employee services, and safety needs.
- Handle vendor payment processes.
What We're Looking For
- A Bachelor of Engineering degree (Mechanical or Electrical) OR a Bachelor's degree in hospitality, administration, or a related field is mandatory.
- An entrepreneurial mindset.
- Ability to foster two-way collaboration and facilitate decision-making.
- Proactive approach to risk management.
- Effective communicator with strong verbal and written skills.
- Knowledge of advanced Microsoft Office tools.
- Intermediate analytical skills.
- People management with strong interpersonal skills.
- Quick learner with a keen eye for detail.
- Customer-focused attitude.
- Capability to manage and lead teams.
- Good command of the English language.
Nice to Have
- 8–10 years of relevant experience in Real Estate, Integrated Facility Management (IFM), Shared Services, or an Administrative environment.
- A postgraduate qualification.
- Previous work experience with multinationals in similar environments.
Team & Environment
You will report to the Business Support Manager and work within the Boeing International Enterprise Services (BIES) organization.
Work Mode
This is an onsite position based in Bengaluru, India.
At Boeing, we believe creativity and innovation thrive when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We are committed to shaping careers, supporting wellbeing, and innovating for the future with a culture anchored in safety, quality, and integrity.
