Henry Schein One LLC is looking for an Equipment Installation Technician I to join our Atlanta team. You will be responsible for installing equipment in customer offices under the direction of a Lead Technician or Project Coordinator. Your work drives installation success, improves customer satisfaction, maximizes retention, and increases profitability.
What You'll Do
- Provide installation services to customers in a courteous and professional manner, and repair services as needed.
- Maintain the necessary tools of the trade to perform installation and repair services.
- Complete all on-site installation, repair, maintenance, and test tasks under supervision.
- Follow proper troubleshooting steps to diagnose technical problems and determine solutions.
- Comprehend customer requirements and make appropriate recommendations to optimize their experience.
- Maintain and manage proper levels of inventory in your service van.
- Produce timely and detailed service reports.
- Attend all required training, including Henry Schein Dental Career Development and specific manufacturer technical training.
- Comply with all OSHA regulations and utilize personal protective equipment when needed.
- Communicate in a timely manner to all Team Members and HUB dispatchers on assignment progress.
- Complete all work orders in a timely manner, reviewing them with the customer prior to departure.
- Submit all job-related paperwork within required timeframes, including FDA Forms and expense reports.
- Comply with all terms of the Fleet Management Policy, including maintenance and accident management.
- Participate in special projects and perform other duties as required.
What We're Looking For
- Typically, 2 or more years of field service experience with demonstrated proficiency
- Basic mechanical background
- Customer service background
- Basic troubleshooting skills
- Independent self-starter
- Basic computer skills
- Strong interpersonal and communication skills
- Professionalism
- Accuracy and detail-orientation
- Working knowledge of hydraulics, mechanical, and electrical systems
Nice to Have
- Associate's degree or Technical School Certification
Team & Environment
You will work under the direction of a Lead Technician or Project Coordinator and collaborate closely with experienced installers and your supervisor.
Work Mode
This is an onsite position based in Atlanta.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
