Responsibilities
- Build the team. Hire, develop, and retain FDEs across Public Sector and Commercial. Set a high bar. We'd rather have 3 exceptional people than 6 average ones. Look for engineers who move fast because they care, not because someone set a deadline.
- Own customer outcomes. Staff and run engagements across your team's portfolio. Your team owns the technical delivery for their customers, not just their assigned tickets. When something breaks at a customer site, your team fixes it. When a customer needs a capability that doesn't exist yet, your team prototypes it.
- Stay technical. Lead discovery sessions. Prototype in the field. Debug complex distributed systems alongside your team. Review architectures and code. You don't have to be the best engineer on the team, but you need to understand the system well enough to make good calls under pressure.
- Feed the product. Serve as the voice of the field in product and engineering planning. What your team sees in disconnected environments, constrained transports, and CRDT edge cases should directly shape the roadmap. If the product team is building the wrong thing, you're the one who knows it first.
- Build the playbooks. Create starter repositories, integration patterns, deployment guides, and an internal knowledge base. The goal: the next FDE engagement ramps in days, not weeks. Capture what works so it compounds.
- Run the operation. Define team OKRs tied to customer outcomes. Run cadences that keep the team aligned without drowning them in process. Minimum effective coordination. Your team should spend most of their time with customers, not in internal meetings.
Requirements
- 8+ years building software or delivering technical solutions in complex environments. At least 2 of those managing customer-facing or forward deployed engineers.
- You can read and review production code across backend and systems layers. Rust, Go, C++, Python, or equivalent. You don't have to write it daily, but you need to know when something is wrong.
- Experience with distributed systems, edge computing, or infrastructure deployment in constrained environments. You understand what eventual consistency and disconnected sync actually mean when the network drops.
- You build trust through directness and truth. If we can't do it, you build it, or you tell them what would solve their problem. Customers trust Ditto because of interactions with people like you.
- You're comfortable making decisions with incomplete information and owning the consequences.
Nice to Have
- Experience with DoD, IC, or federal customers and familiarity with classified or air-gapped network environments.
- Hands-on experience with ATAK, TAK Server, or MANET deployments.
- Familiarity with CRDTs, local-first architectures, or peer-to-peer sync technologies.
- Background in solutions engineering, consulting, or pre-sales technical roles.
Work Arrangement
Hybrid
Team
Structure: You will be hands-on, particularly early. You'll deploy alongside your team, debug distributed systems in constrained environments, and prototype solutions with customers before handing patterns back to core engineering. As the team grows, you'll shift toward hiring, developing talent, staffing engagements, and building the playbooks that turn one-off wins into repeatable delivery.
Additional Information
- Clearance: Active TS/SCI
- We offer competitive salaries and meaningful equity. We believe everyone on the team should have a stake in what we’re building. Benefits vary by region to make sure you're covered in the ways that matter most. In the US, that includes health, dental, vision, life, and disability insurance, plus a 401(k) and flexible spending accounts. Regardless of where you live, everyone at Ditto can utilize flexible time off. And while we work remotely, our Atlanta and San Francisco offices are open if you ever want a place to work or meet up with teammates.
