About the Role
This role is responsible for conducting fair and timely investigations into employee complaints, policy violations, and workplace concerns, maintaining confidentiality and promoting organizational integrity.
Responsibilities
- Conduct confidential investigations into employee complaints and policy violations
- Interview employees, managers, and witnesses to gather relevant facts
- Document investigation findings with detailed written reports
- Ensure compliance with company policies and applicable employment regulations
- Maintain accurate and secure case files
- Collaborate with HR and legal teams on complex cases
- Provide recommendations based on investigation outcomes
- Support consistent application of disciplinary actions
- Identify trends in employee relations issues
- Assist in developing preventive training programs
- Respond promptly to urgent workplace concerns
- Uphold principles of fairness and due process
- Preserve neutrality during investigative processes
- Manage multiple cases simultaneously
- Meet established service level timelines for case resolution
- Maintain up-to-date knowledge of labor laws
- Escalate critical findings to senior HR leadership
- Support organizational efforts to foster respectful work environments
- Ensure documentation meets legal and audit standards
- Participate in continuous improvement of investigation protocols
Compensation
Competitive salary based on experience
Work Arrangement
Hybrid work model with flexible scheduling
Team
Part of the Human Resources department, reporting to the Employee Relations Manager
Investigation Standards
- All investigations must follow established protocols for consistency and legal defensibility
- Findings should be based solely on evidence collected during interviews and document review
Confidentiality Expectations
- Investigators are required to protect the privacy of all parties involved
- Information is shared only on a need-to-know basis with authorized personnel
Available for qualified candidates
