Responsibilities
- Design emails across campaigns and lifecycle journeys (welcome, onboarding, retention, winback, upsell)
- Translate briefs into visually compelling, conversion-aware designs
- Maintain consistency across email while evolving the brand’s visual system in-channel
- Build emails directly in platforms like Customer.io, Klaviyo, or similar
- Work within templates and modules, making updates as needed
- Test emails across devices and inboxes to ensure accuracy, responsiveness, and functionality
- Assist in pre-send checks to ensure campaigns go out clean and on time
- Partner closely with the Lifecycle Marketing Manager on campaign and journey execution
- Collaborate with copywriters, growth, and brand teams to ensure alignment across messaging and visuals
- Communicate clearly and proactively in a Slack-first, remote environment
- Provide updates and updates within the Clickup workspace
- Help maintain and evolve email templates, modules, and design systems
- Support iteration by updating designs based on performance insights
- Contribute to improving workflows for speed, organization, and consistency
Requirements
- 3–6+ years of experience in graphic design with a focus on email marketing
- Experience working with DTC or ecommerce brands preferred
- Hands-on experience building emails in platforms like Customer.io, Klaviyo, or similar
- Strong visual design skills with a sharp eye for layout, typography, and hierarchy
- Working knowledge of HTML/CSS for email
- Experience with email testing across devices and inboxes
- Ability to balance brand aesthetic with performance-driven design
Work Arrangement
Remote (Worldwide)
Team
Structure: Creative team as part of the Marketing organization
Additional Information
- Flexible hours with meetings taking place in EST
- Work wherever you choose
- Fun and casual work environment
- Employee engagement activities and virtual gatherings
- We are a diverse, global team!
