United States Remote (Country) Full-time

EX Squared is hiring a Director, UX Research - US, Remote

About the Role

Jobgether is hiring a Director, UX Research to lead our research function. This role is ideal for a visionary leader who thrives at the intersection of strategy, operations, and hands-on research. You will oversee a team, build scalable operations, and guide research that directly shapes our product strategy.

What You'll Do

  • Lead high-impact, cross-cutting research projects to inform strategic decisions and product priorities.
  • Manage, mentor, and develop a team of UX researchers, fostering a culture of rigor, curiosity, and continuous learning.
  • Establish and scale research operations, including tools, processes, and best practices for participant recruitment, study design, knowledge management, and insight sharing.
  • Partner with product and design teams to ensure research is embedded in continuous discovery and drives actionable outcomes.
  • Translate complex findings into clear, compelling narratives for executive audiences.
  • Collaborate across teams to remove blockers, share learnings, and align research priorities with organizational goals.

What We're Looking For

  • Proven experience managing and developing UX research teams, with a track record of building high-performing teams through coaching and mentorship.
  • Hands-on expertise in mixed-methods research, capable of leading complex projects in ambiguous or cross-functional contexts.
  • Strong operational mindset with experience building or scaling ResearchOps systems, processes, and tools.
  • Experience in continuous discovery or empowered product team environments where research drives what to build.
  • Excellent analytical, synthesis, and storytelling skills, with the ability to communicate insights effectively to executives.
  • Pragmatic and impact-focused, balancing research rigor with actionable results.
  • Comfortable navigating ambiguity and shifting between coaching, operational leadership, and strategic research.
  • Bachelor’s degree in Human-Computer Interaction, Psychology, Design, or a related field.

Nice to Have

  • Advanced degree preferred.

Benefits & Compensation

  • Competitive salary with performance-based incentives.
  • Comprehensive health, dental, and vision coverage.
  • Paid time off and holidays to support work-life balance.
  • Retirement savings plan with company contributions.
  • Professional development opportunities, including mentorship and training programs.
  • Remote-first work environment with flexibility.
  • Inclusive, collaborative culture that values diversity and innovation.
  • Opportunities to influence organizational strategy and shape the future of UX research.

Work Mode

This is a remote position open to candidates located in the United States.

Jobgether is an equal opportunity employer.

Required Skills
UX ResearchUser ResearchResearch LeadershipTeam ManagementStakeholder ManagementQualitative ResearchQuantitative ResearchResearch StrategyProduct StrategyUser-Centered DesignData AnalysisCommunicationMentoringCross-functional Collaboration
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Revenue-sharing compensation
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International client base
Career growth support
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About company
EX Squared

Technology company focused on IT and software solutions

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Job Details
Category management
Posted 5 months ago