Vertiv Group Corporation is seeking a Director Project Manager Sales to lead and direct project execution teams for assigned accounts. You will be responsible for ensuring successful project and program delivery from equipment startup through end of life, while enhancing customer engagement and experience.
What You'll Do
- Lead strategic execution of initiatives across multiple client accounts, ensuring alignment with organizational goals.
- Oversee all post-sales service and support activities, ensuring exceptional customer satisfaction and timely issue resolution.
- Monitor and report on assigned account financial performance, ensuring targets are met and implementing corrective actions.
- Hold customer-facing project management teams accountable for end-to-end execution in the order-to-cash process.
- Define and maintain key performance indicators (KPIs) to assess process efficiency, team performance, and drive continuous improvement.
- Create clear, accurate reporting to track progress against team and organizational goals.
- Collaborate with and influence cross-functional teams to drive effective execution and deliver results.
- Foster a high-performance team culture, inspiring and guiding teams to exceed expectations.
- Anticipate and resolve challenges proactively, minimizing the need for executive intervention.
- Continuously identify and pursue opportunities to enhance the client experience and maximize value from solutions.
- Develop high-quality presentation materials for customer business reviews and other critical meetings.
- Provide coaching, training, and development opportunities to support team growth and capability building.
What We're Looking For
- Bachelor's degree in engineering, operations, general management, or a related field.
- 10+ years experience in the manufacturing and/or construction field, in a customer-facing role.
- Strong leadership skills with the ability to lead and motivate cross-functional teams.
- Prior experience directly managing and developing others.
- Exceptional communication and interpersonal skills.
- Experience in developing and improving work processes.
- Strategic thinking and strong problem-solving abilities.
- Excellent financial acumen.
- Exceptional presentation abilities (creating material and presenting).
- Excellent organizational skills and attention to detail.
- Ability to thrive in a fast-paced, dynamic environment.
Nice to Have
- Prior experience in Data Center industry and knowledge of Power and Thermal products.
- MBA or other advanced degree and/or professional certification.
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
