Toronto, Canada Hybrid Employment

OpenTable is hiring a Director, Product Design - Hospitality & Restaurant Platform

Responsibilities

  • Lead and grow a high-performing design team — manage, mentor, and develop designers and design managers, helping them do their best work and advance their careers
  • Set and drive design quality — own the standard for what great looks like across your product area, from early concept through shipping
  • Partner cross-functionally — collaborate with Product, Engineering, and Research to align on direction, build consensus, and deliver outcomes that serve users and the business
  • Create and communicate vision — define a compelling design direction for your teams and make it legible to stakeholders through clear storytelling and strong presentations
  • Improve how we work — identify friction in our processes and actively partner with UX and product development leadership to fix it
  • Use data to drive decisions — bring a rigorous, evidence-informed approach to design choices at every level

Requirements

  • Hands-on product design experience with a strong portfolio demonstrating impact at scale.
  • Deep expertise in both native apps and web experiences — you understand the nuances of each platform.
  • Exceptional visual design skills and strong systems thinking.
  • Skilled at stakeholder management and building alignment across multiple teams and levels.
  • A strong storyteller — you can develop and deliver compelling presentations to executive audiences.
  • A critical thinker who can hold their own in a debate while remaining open, curious, and kind.
  • Experience in B2B design or other complex, ambiguous product spaces.
  • A proven track record of growing designers and design managers — you know how to motivate people, unlock their potential, and support their career goals.
  • Collaborative by nature; you give and receive feedback well and build trust across disciplines.
  • Data-driven and intellectually honest. Committed to continuous improvement — for yourself, your team, and our products.

Nice to Have

  • Experience in or genuine passion for the restaurant industry and food culture
  • Experience designing dual-sided or marketplace products

Benefits

  • Work from (almost) anywhere for up to 20 days per year
  • Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to Headspace
  • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
  • Paid parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Focus on your career growth: Development Dollars, Leadership development, Access to thousands of on-demand e-learnings, Travel Discounts, Employee Resource Groups
  • 20 days of paid time off
  • Private health and dental insurance
  • Life and Disability insurance
  • We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.

Work Arrangement

Hybrid

Team

Team size: 9. Structure: global team of 9 (with 2 direct reports)

Additional Information

  • Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Required Skills
a strong portfolio demonstrating impactboth native appsweb experiencesB2B design or other complexambiguous product spaces.or genuine passion for the restaurant in a strong portfolio demonstrating impactboth native appsweb experiencesB2B design or other complexambiguous product spaces.or genuine passion for the restaurant in
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About company
OpenTable
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
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Job Details
Department Product Design
Category design
Posted 2 hours ago