Tuesday Health is looking for a Director of Clinical Operations to own the day-to-day execution, performance, and continuous improvement of our clinical model. In this leadership role, you will be accountable for clinical and quality operations, overseeing teams to deliver an exceptional patient experience and achieve strong clinical outcomes.

What You'll Do

Provide direct supervision, coaching, and performance oversight to clinical managers, fostering a culture of accountability, teamwork, and excellence.
Serve as a primary operational liaison between Tuesday Health clinical teams and health plan care management teams, ensuring alignment on care coordination workflows, communication, documentation, and escalation.
Oversee onboarding and training for care teams and clinical managers, ensuring consistent readiness standards and competency development.
Lead quality operations, including monitoring and improving adherence to clinical workflows, care standards, and documentation requirements to support outcomes.
Ensure regulatory compliance, adherence to clinical guidelines, and best practices in patient care management.
Own performance against operational, clinical, and quality goals and implement targeted improvement initiatives as needed.
Partner with cross-functional teams to improve patient engagement, care coordination, and workflow optimization.
Address escalated operational issues and implement solutions to enhance service delivery and patient outcomes.
Partner with clinical/provider leadership to ensure appropriate staffing models, workload balancing, and operational coverage.
Establish clear operating rhythms and accountability structures to support consistent execution and team performance.

What We're Looking For

7+ years of progressive leadership experience in clinical operations, care management, population health, or managed care.
RN required.

Nice to Have

Bachelor’s degree in Nursing, Healthcare Administration, or a related field.
Experience in value-based care.

Team & Environment

You will lead clinical managers and care teams. This role partners closely with clinical/provider leadership, Product, Analytics, Member Services, and Market Operations.

Benefits & Compensation

Competitive compensation.
Comprehensive benefits including medical, dental, vision, and life insurance.
Paid time off and holidays.
Employer 401(K) match.

Work Mode

This is a remote position. Candidates must be located in the Eastern or Central time zones.

Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.