Responsibilities
- Producing a high volume of SMS/MMS/RCS communications for various clients
- Assisting in the development and implementation of online fundraising and communications strategies, including the design and management of text message communications calendars
- Delivering top-tier customer service to product sales clients, ensuring their needs are met with precision and care
- Facilitating the onboarding process for new clients as it relates to product buys or strategic services
- Working with writers, designers, and technical experts to generate top-notch, engaging content
- Assessing and identifying opportunities by working closely with client teams to assess buy needs, identify new opportunities for growth, and pinpoint potential for product renewals or recurring buys
- Working with client teams, including technology and creative, to assist in managing resources and project timelines
- Ability to communicate with and provide top-quality customer service to clients, including regular reporting, results analysis, content recommendations, and invoicing
Requirements
- Ability to juggle multiple projects in a deadline-driven environment
- Strong attention to detail and analytical skills
- Strong writing and communication skills
- Experience contributing to project plans to achieve fundraising and communications goals
- Passion, energy, and excitement for progressive and philanthropic causes and all things digital
- Ability to collaborate on a team both internally and externally
- Background in digital communications, organizing, fundraising, and/or marketing
Nice to Have
- Up to 2 years experience contributing to text messaging programs at scale, preferably for political campaigns or nonprofits
- Experience with texting platforms such as Scale to Win, Switchboard, Tatango, or Mobile Commons
Benefits
- 100% employer-paid premiums for platinum-level medical plan on a national health care network
- 100% employer-paid life insurance and short term disability
- 50% employer-paid vision and dental insurance
- 401(k) with 3% employer contribution
- 20 vacation days in addition to 12 paid holidays, sick days, bereavement leave, and a volunteer day off
- Paid parental leave at 100% of your salary
- Financial support for reproductive and transgender care
- Flexible telecommute and remote work policies
- Company issued Mac products for home offices
- Cell phone service reimbursement, meal and ride-share reimbursement, and other perks available
Additional Information
- Supporting your team on some nights and weekends as we approach high-volume times such as elections may be required
- If you feel you can do the job and are excited about this opportunity but are not sure if you meet all the qualifications, consider applying anyway. We’d love to hear from you!
- This is a temporary, salaried and benefits-eligible position for a limited period ending no later than January 8, 2027. Potential for extension of contract or offer of continued employment following the end date of said contract is not guaranteed, however may be discussed as the end date approaches. Extension of contract or offer of continued employment is contingent upon business need.
- Preference will be given to candidates able to work in EST hours.
- Due to FL legislation, MissionWired is required to participate in e-verify.
