Zillow Group is looking for a Design Program Manager to own the operational backbone of our Mexico-based production model. You will manage workflows, timelines, approvals, and routing to ensure every creative output moves smoothly from intake to delivery. Your role also includes maintaining and optimizing our DAM/HUB to keep assets versioned, tagged, and accessible, enabling creative teams to focus on high-quality storytelling and design.
What You'll Do
- Lead the management of creative workflows, timelines, approvals, and production pipelines across design, motion, digital, and multimedia outputs.
- Translate requirements into structured briefs, schedules, resourcing plans, and routing paths.
- Oversee the end-to-end lifecycle of creative work, from intake and scoping to delivery and retrospectives.
- Implement workflow systems that increase clarity, reduce bottlenecks, and support scalable production.
- Maintain accurate status tracking, identify risks, and proactively remove blockers.
- Govern the DAM/HUB to ensure assets are organized, tagged, versioned, and ready for use.
- Facilitate clear communication between designers, producers, cross-functional stakeholders, and Studio Z.
- Analyze performance data to recommend workflow improvements and optimize creative operations.
What We're Looking For
- A proactive, highly organized program manager who enables creative excellence through operational rigor.
- A strong communicator skilled at translating complex needs into structured workflows and action plans.
- Calm, solutions-oriented, and effective at managing multiple priorities and deadlines.
- Comfortable creating clarity in ambiguous environments and improving processes as the team scales.
- Detail-oriented with exceptional follow-through and an eye for operational precision.
- Experienced in program, project, or creative operations within design, marketing, or product environments.
- Proficient with workflow and asset management tools.
Technical Stack
- Jira, Confluence, Figma, DAM/HUB systems
Team & Environment
Part of the Agent Marketing team, serving as a key connector between creative vision and business impact.
Benefits & Compensation
- Competitive base salary
- Eligible for equity awards based on factors such as experience, performance and location
Work Mode
This is a remote position. U.S. employees may live in any of the 50 United States, with limited exceptions.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
