Bjak is hiring a Design Director

Design Director Location: London, United Kingdom (Remote) Type: Full-Time BJAK is expanding its presence in London, seeking to craft a distinctive design identity for its upcoming product line across the UK and European markets. We're pursuing a Design Director to spearhead the creative vision for an entirely new brand—establishing design strategy, user experience, and cross-market creative leadership. As our Design Director, you will champion design excellence spanning brand, marketing, and product domains for our London expansion. Your mission involves establishing creative direction, constructing an exceptional design team, and ensuring our emerging brand remains user-focused, innovative, scalable, and strategically aligned with business objectives. Key Responsibilities Transforming the Design Team - Construct and mentor a dynamic, multicultural design team for the London brand (encompassing product, brand, graphic, motion, and content designers) - Enhance team capabilities through targeted workshops, conferences, and continuous learning initiatives - Develop a robust internal design community via town halls, constructive critiques, and collaborative forums - Manage UK-focused talent acquisition and university recruiting to expand the design talent pipeline Transforming User Experience - Investigate user needs and behaviors through comprehensive research, interviews, surveys, analytics, and usability testing - Formulate design requirements generating intuitive, premium, and forward-looking user experiences - Guide teams in producing UX patterns, wireframes, screens, prototypes, and design system components for a novel brand ecosystem - Generate innovative concepts and presentations exploring emerging business models and market opportunities - Oversee and elevate comprehensive customer experiences, including website front-end interactions - Establish design quality standards across teams through rigorous reviews, guidelines, and training programs Transforming the Organization - Represent design at executive leadership levels, collaborating with C-suite executives across regional domains - Develop a cohesive design language spanning multiple teams, including educational sessions and cross-functional collaborative practices - Advocate for design-driven decision-making to generate measurable business outcomes like enhanced conversion, strengthened brand identity, and reduced operational expenses Driving Innovation & Future-Proofing - Facilitate speculative design workshops exploring future user requirements and emerging market potentials - Integrate sustainability, ethical considerations, and inclusive design principles into all processes and organizational standards - Cultivate profound cross-functional collaboration across product, engineering, data, and marketing teams Who You Are - Minimum 5+ years of design leadership experience, preferably in technology, fintech, or digital-first environments - Demonstrated success in driving business outcomes through design—brand development, revenue generation, and operational optimization - Portfolio showcasing strategic thinking, user-centricity, and compelling creative vision - Exceptional leadership, communication, and mentorship capabilities - Passionate about constructing new brands, developing teams, and culturally transformative initiatives Why Join BJAK - Lead creative direction for BJAK's innovative London expansion brand - Shape business strategy and user experiences at significant scale across UK and European markets - Build and mentor a diverse, globally-oriented design team - Engage in a dynamic environment celebrating innovation, experimentation, and bold conceptual thinking - Fully remote role with flexible working arrangements - Competitive compensation and executive-level professional growth opportunities About BJAK BJAK represents Southeast Asia's most extensive digital insurance platform, now strategically expanding into the United Kingdom. We empower millions of users to access transparent, affordable financial products through advanced AI-driven technologies and user-centric experiences. Headquartered in Malaysia with operational presence in Malaysia, Taiwan, Japan, and now London, we develop next-generation platforms revolutionizing insurance and financial services—making them intuitive, accessible, and fundamentally scalable. If you're prepared to construct and lead an emerging brand from inception, shape creative strategy, and drive global design excellence, we eagerly await your engagement.