Braze is looking for a Database Management Intern to gain hands-on experience supporting sales and marketing operations. You will maintain, troubleshoot, and enhance our Salesforce CRM platform to improve data integrity, streamline workflows, and enable data-driven decisions.

What You'll Do

Identify and merge duplicate records within Salesforce at contact, account, and opportunity levels.
Audit Salesforce data for missing information and use online research tools to update and validate records.
Assist in evaluating opportunities to streamline manual data entry through reports, validation rules, or basic automation.
Support the development of dashboards or reports visualizing key metrics like pipeline health or conversion rates.
Help document data management standards and create easy-to-follow guides for user consistency.
Participate in other projects or tasks as assigned.

What We're Looking For

Currently pursuing a bachelor’s degree in Business Analytics, Data Science, Information Systems, or a related field with an expected graduation date after August 2026.
Strong interest in sales operations, data management, or CRM systems.
Excellent attention to detail and comfort working with large data sets.
Strong written and verbal communication skills.
Proactive, curious, and eager to learn from others.

Nice to Have

Familiarity with Excel or Google Sheets; exposure to Salesforce, Power BI, or similar data tools is a plus.

Technical Stack

Salesforce CRM
Excel
Google Sheets
Power BI

Team & Environment

You will work with Sales Operations and Technology teams, receiving mentorship from the Director, Revenue & Sales Operations, who you will report to.