Horizon Recovery is hiring a Data & Systems Analyst to drive informed decision-making across clinical operations, admissions, and our alumni program. You will extract, audit, analyze, and report data from our internal systems to provide actionable insights.

What You'll Do

Manage and coordinate integration, updates, and software system customization needs.
Analyze data from multiple sources including EMR, CRM, internal surveys, and post-treatment follow-up platforms.
Conduct regular audits of client charts to ensure all expected, trackable data points are present and complete.
Identify missing, incomplete, or inconsistent data across platforms or within client records.
Proactively follow up with appropriate staff or departments to rectify missing or incomplete data.
Develop and maintain automated and ad hoc reports for clinical, operational, and strategic decision-making.
Take a proactive role in identifying opportunities for automation of reports, tracking systems, and other data workflows.
Recommend and help implement new tools, integrations, or process improvements to streamline data reporting and collection.
Track and evaluate key outcome and operational metrics such as patient acuity scores, authorization trends, outcome comparisons, and conversion rates.
Create dashboards, visualizations, and executive summaries to communicate trends and insights clearly.
Respond to data requests from leadership, providing both recurring reports and custom analytics.
Assist departments in interpreting data to identify patterns, inefficiencies, and areas for improvement.
Maintain data quality and integrity across systems through regular audits and validation procedures.
Collaborate with IT or software vendors as needed to improve data capture and reporting workflows.

What We're Looking For

Bachelor’s degree in Data Analytics, Statistics, Health Informatics, Information Systems, or a related field.
Minimum of 5 years of experience in data analytics or systems analysis.
Strong proficiency in Excel, data visualization tools (e.g., Tableau, Power BI), and EMR/CRM data extraction.
Familiarity with HIPAA and behavioral health documentation and outcome measures.
Demonstrated ability to identify missing data elements and coordinate resolution with appropriate staff or departments.
Experience conducting audits of clinical documentation or system-generated records.
Experience identifying and automating manual reporting processes and improving system efficiency.
Excellent analytical, problem-solving, and communication skills.

Nice to Have

Master’s degree.
Experience in a healthcare or behavioral health setting.
Experience with behavioral health or medical outcome tracking.
Familiarity with survey platforms (e.g., SurveyMonkey, Qualtrics) and data collection methodology.
Ability to translate data into meaningful, actionable recommendations.
Knowledge of SQL or other database query languages.