Responsibilities
- Analyze and synthesize data across multiple systems to identify where leads drop off and what drives conversion
- Own the identification and prioritization of high-impact growth opportunities based on data-driven insights
- Define, scope, and deliver product improvements in partnership with data engineering teams
- Define and manage the data layer as the single source of truth for core business metrics, enabling consistent, reliable, and self serve analysis
- Establish clear definitions and alignment on key metrics across sales and operations
- Improve data quality and instrumentation to ensure accurate and reliable decision-making
- Translate complex, multi-source data into clear narratives and actionable recommendations
- Partner cross-functionally to ensure insights lead to measurable business outcomes
Requirements
- 2–5 years of experience in product management, analytics, or sales operations
- Advanced SQL skills, including the ability to independently extract, join, and analyze data across multiple sources
- Experience with BI and data platforms such as Looker and Databricks
- Familiarity with CRM and sales tooling such as HubSpot
- Proven ability to synthesize complex, multi-source data into clear insights and prioritized action plans
- Experience working closely with engineering teams to define, scope, and ship product features
- Clear and concise communication skills, both written and verbal
Nice to Have
- Experience with A/B testing or experimentation frameworks
- Familiarity with HubSpot, Segment, FullStory, Regal, or similar tools
- Background in InsurTech or FinTech
Additional Information
- We believe a great hiring experience should be clear, respectful, and human. We’ll accept applications for this position until April 14, 2026. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: -Prompt updates and feedback following interviews -Interviews with recruiters, hiring managers, and members of teams -Skills assessment relevant to the position, if applicable -Genuine, thoughtful human interaction at every step
- We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company.
- For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift.
- Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com
