Commure is looking for a Data Operation Analyst - Scribe in India to debug and improve key performance metrics within the Athelas Ambient Customer Support process. You will apply your skills in data analysis and understanding of U.S. healthcare revenue cycles to ensure the accuracy and integrity of critical financial data.
What You'll Do
- Validate that revenue transaction reports are accurately ingested from EHR systems.
- Perform detailed data comparisons between source EHR data and ingested data.
- Develop and execute test plans, test cases, and test scripts for data ingestion processes.
- Identify, document, and track data discrepancies and defects.
- Apply basic mathematical principles to assess data accuracy and financial calculations.
- Ensure numerical data integrity in financial reports and transactions.
- Collaborate with the development team to improve data ingestion processes.
- Recommend enhancements to QA methodologies and tools.
- Maintain comprehensive documentation of QA activities, test results, data mappings, and mathematical calculations.
- Prepare reports summarizing QA findings and present them to stakeholders.
- Work closely with IT, finance, and operations teams to ensure data integrity.
- Participate in meetings to discuss QA results and coordinate remediation efforts.
- Ensure all data handling complies with HIPAA and other regulatory requirements.
- Stay updated on industry best practices related to data quality and EHR systems.
What We're Looking For
- Bachelor’s degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or a related field.
- Minimum of 1 year of experience in quality assurance or data analysis.
- Familiarity with healthcare revenue cycle and financial reporting.
- Understanding of healthcare compliance standards and regulations.
- Advanced proficiency in Microsoft Excel, including advanced functions like VLOOKUP, pivot tables, macros, and data analysis tools.
- Experience with data visualization tools (e.g., Tableau, Power BI).
- Strong mathematical, statistical, and analytical skills to handle financial data.
- Experience with automated testing frameworks, QA tools and methodologies.
- Effectively communicate complex data insights to diverse stakeholders in a clear, understandable, and actionable way.
- Possess experience with databases, including proficiency in SQL skills, and demonstrate the ability to research and manipulate complex, large datasets.
- Willing to work in India Night Shifts – aligned with US Day shift hours (EST to PST time zones).
Nice to Have
- Experience with complex data modeling and automation is a huge plus.
Technical Stack
- Microsoft Excel
- Tableau
- Power BI
- SQL
Team & Environment
You will work in a cross-functional environment, collaborating with IT, finance, and operations teams to ensure data integrity and drive process improvements.
Benefits & Compensation
- Flexible PTO (pending specific geographical locations)
- Medical, dental, vision insurance
- Maternity and paternity leave
Work Mode
This is a local-country position based in India.
Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.
