CoreSite is hiring a Data Center Operations Technician III for the Night Shift (SV1). In this role, you will be instrumental in maintaining the operational integrity, security, and regulatory compliance of our data center. You'll have wide-ranging responsibilities across mechanical, electrical, fire life safety, and telecommunications systems.
What You'll Do
- Operate, monitor, maintain, and respond to abnormal conditions in facilities systems including Electrical, Mechanical, Communications, Building Monitoring and Control.
- Track and trend operational characteristics and work with senior technicians on a preventive and predictive maintenance schedule.
- Manage systems to avoid unplanned, customer-impacting outages and navigate a CMMS system.
- Provide exceptional day-to-day customer service and support, including managing Trouble Tickets and performing Remote Hands tasks.
- Perform fiber and copper cabling terminations, create and verify circuit paths, and coordinate power installations.
- Complete Work Orders and manage Infrastructure projects for internal and customer needs.
- Perform Cage and Cabinet Build-Outs, Overhead Installations, and Rack and Stack activities.
- Assist in asset and consumable inventory management and track/label equipment per procedures.
- Handle incident escalation, response, and follow-up report writing.
- Manage building service requests through resolution.
- Serve in a technical writing capacity for procedures for preventative or corrective maintenance.
- Provide applied mechanical and integrated control expertise for the entire data center.
- Complete CoreSite’s Data Center Operations Qualification Program to the required tier level within the first nine (9) months of employment.
What We're Looking For
- High School Diploma or greater.
- 2-5 years of experience in the data center industry.
- Minimum of 2 years experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFD’s and Pumps, HVAC equipment, CRAC/CRAH’s, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, Double Interlock Pre-Action Systems, Communications cabling, Cabling infrastructure, Network infrastructure and hardware.
- Experience laying out, pulling, dressing, and terminating fiber and copper communications cabling.
- Experience diagnosing and repairing IT hardware, servers, network switches, and structured cabling.
- Firm and proven understanding of data center electrical and mechanical systems, fiber optics / cabling infrastructure, and industry best practices.
- Proficient knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
- Proficient knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations).
- Proficient and experienced with data trending / tracking and analysis and ability to rapidly learn PC-based, integrated critical monitoring systems.
- Proven leadership skills and excellent written and oral communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Project).
- Ability to communicate effectively with customers, internal staff, and coordinate with contractors.
- Ability to learn quickly, address issues as they arise, operate in a rigorous process-driven environment, and logically analyze and solve problems.
- Ability to effectively multi-task multiple projects.
- Ability to operate Hand and Machine Tools (hammer, drill, saw, etc.) and electrical tools such as a multi-meter or infrared camera.
- Must be comfortable working in a high stress, fast paced environment with shifting priorities.
- Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support.
- Ability to lift up to 50 pounds 1/3 of the time and perform physical activities like standing, walking, climbing, balancing, stooping, kneeling, crouching, crawling, and reaching.
- Ability to see at close and distance ranges and the ability to see color.
- Must be able to pass an extensive background check, including criminal history, personal references, employment and education verification, and Department of Motor Vehicle and credit check.
Technical Stack
- CMMS system
- BMS and PLC Controls
- Microsoft Office Suite (Word, Excel, PowerPoint, Project)
Benefits & Compensation
- Compensation: $45.00 - $51.00 hourly + equity incentive plan eligibility.
- First-day medical insurance through Cigna with generous premium cost coverage, plus Dental (Delta Dental) and Vision (VSP).
- Telemedicine through MDLive, Healthcare and dependent care FSAs, and HSAs.
- Life, AD&D, short-term & long-term disability insurance fully paid by the company. Voluntary supplemental coverage available.
- First-day eligibility for 401(k) savings plan through Fidelity, with a 5% company match.
- Discretionary annual bonus and equity incentive plan.
- Employee stock purchase plan (ESPP) with a 15% discount.
- 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays.
- Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave.
- Free parking or a company contribution toward a public transit pass.
- Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents.
- Wellness Incentive Program: Earn up to $450 per year in cash incentives.
- Technology Stipend: $100 monthly.
- Educational Reimbursement Program: Up to $5,250 per year.
- Giving Back: Charitable donation matches up to $5,000 per year.
- Financial Management: Access to financial coaching and tools for student loan debt.
- Pet Insurance.
- Family Planning: Benefits for fertility, pregnancy, menopause, adoption and surrogacy.
- Employee Assistance Program: 24x7 service for family, work, money, health, legal and life challenges.
- Counseling and Caregiving Programs.
- Referral Bonus: $3,000 cash bonus if referred candidate is hired.
Work Mode
This is an onsite position.
CoreSite is an equal opportunity employer committed to excellence, building connections, ownership, doing the right thing, having fun, and winning as a team.
