CoreSite is hiring a Data Center Operations Technician II for swing shift operations at our CH1 location. In this role, you will support the operational integrity, security, and compliance of a high-performance data center. You'll be responsible for day-to-day activities including security, customer installations, and responding to facility issues.
What You'll Do
- Manage building service requests through resolution.
- Perform and complete work orders and customer service tickets promptly.
- Complete infrastructure projects like cage and cabinet build-outs, overhead installations, and rack and stack.
- Navigate and utilize a CMMS system.
- Assist in asset and consumable inventory management.
- Monitor and respond to abnormal conditions in Mechanical, Electrical, Building Monitoring, Security, and Control systems.
- Provide physical security, handle incident escalation, and write reports.
- Maintain and complete regular facility and security tours, documenting and responding to found issues.
- Manage the loading dock for shipping and receiving.
- Adhere to and promote CoreSite’s Principles of Operational Excellence and culture.
What We're Looking For
- High School Diploma or greater.
- 2+ years of experience in either facilities or telecom industry.
- Basic knowledge of cabling media fundamentals and best practices, including 568A and 568B color codes.
- Familiarity with CCTV and access control security systems.
- Ability to communicate effectively with customers and internal staff.
- Strong troubleshooting, problem-solving, and multi-tasking skills.
- Ability to work independently and as part of a team in a Mission Critical 24x7 environment.
- Schedule flexibility for non-standard business hours.
- Ability to operate hand/power tools and electrical tools like a multi-meter.
- Proficiency with computer systems and software (MS Word, Excel, MS Outlook).
- Ability to pass an extensive background check, including criminal, credit, and DMV checks.
Nice to Have
- Experience as an installer in a mission-critical facility.
Technical Stack
- CMMS system, Security hardware, CCTV, Network equipment
- Transmission media, Cabling infrastructure
- Transformers, PLC’s, Generators, Switchgear
- UPS systems, STS’, ATS’, PDU’s
- Chilled water systems, CRAC/CRAH
- Wet sprinkler systems, Pre-action sprinkler systems
Team & Environment
You will follow the direction of senior data center technicians regarding day-to-day activities and collaborate within a rigorous process-driven team environment.
Benefits & Compensation
- Hourly compensation: $35.00 - $38.00 + eligibility for an equity incentive plan.
- First-day medical insurance through Cigna with generous premium cost coverage.
- Dental (Delta Dental) and Vision (VSP) insurance.
- Healthcare and dependent care FSAs and HSAs.
- Company-paid life, AD&D, short-term and long-term disability insurance.
- First-day eligibility for 401(k) savings plan with a 5% company match.
- Discretionary annual bonus and employee stock purchase plan (ESPP) with a 15% discount.
- 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays.
- Additional paid leave for school events, elder care, volunteering, and other life events.
- Free parking or transit pass contribution.
- Wellness reimbursement ($500-$800 yearly) and incentive programs (up to $450 cash).
- Technology stipend: $100 monthly.
- Educational reimbursement: up to $5,250 per year.
- Charitable donation matches up to $5,000 per year.
- Pet insurance, family planning benefits, and comprehensive employee assistance programs.
- Referral bonus: $3,000 cash.
- Discounts on thousands of brands and a LinkedIn Learning membership.
Work Mode
This is an onsite position.
CoreSite is an equal opportunity employer.
