We are seeking an experienced Data Analyst with a strong passion for leveraging data to drive decisions that improve product quality and customer satisfaction. The ideal candidate is highly analytical, collaborative, and skilled at translating complex data into actionable insights. This individual will play a key role in identifying quality issues, supporting problem resolution, and enabling data-driven decision-making across engineering and product teams within a manufacturing environment.
Responsibilities
- Analyze data using both fundamental and advanced statistical techniques to support quality improvement initiatives
- Identify emerging product quality issues and contribute to early detection, forecasting, and predictive insights
- Structure, model, and interpret data to support problem-solving and business decision-making
- Work with multiple data sources, including warranty data, vehicle data, customer feedback, and manufacturing data
- Partner with product quality leaders to provide insights and recommendations that improve product performance and uptime
- Develop and implement analytical methodologies to enhance quality tracking and reporting
- Collaborate with cross-functional teams including data analysts, data engineers, data architects, and data scientists
- Support the implementation and deployment of advanced analytics solutions
- Contribute to continuous improvement efforts by identifying opportunities to optimize data processes and tools
- Communicate findings through clear data storytelling to ensure the voice of the customer is represented
Qualifications;
- Bachelor’s degree in Engineering, Computer Science, Mathematics, Statistics, or a related field (Master’s preferred)Experience working in a technical or manufacturing-focused quality environment
- Strong proficiency in Power BI for data visualization and reporting
- Hands-on experience with tools such as SQL, Python, R, Azure Analytics, Jupyter Notebook, or Apache Spark
- Knowledge of machine learning techniques, including classification, regression, clustering, and anomaly detection
- Proven ability to solve complex problems using data-driven approaches
- Strong understanding of data modeling, data structuring, and analytics methodologies
- Experience working with large, complex datasets from multiple sources
- Excellent written and verbal communication skills with the ability to present insights clearly
- Ability to collaborate effectively with cross-functional teams
- Self-driven with a proactive mindset and a strong desire to learn new technologies and techniques
Salary Range: 90,000 to 100,000
The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience
Apply on company website Greensboro, North Carolina On-site Full-time USD 90,000 – 100,000 / year
ALTEN Technology USA is hiring a Data Analyst – Quality & Customer Satisfaction
About company
ALTEN Technology USA is a premier engineering and technology partner, supporting innovation and development for clients in diverse markets worldwide. As the U.S. subsidiary of the global ALTEN Group, we combine international resources with localized expertise to solve our clients’ most complex challenges.
With over 20 years of experience in the United States, ALTEN Technology USA delivers product development and engineering solutions across advanced industries. Our teams integrate creativity, collaboration, and deep technical know-how to turn vision into impact—developing smarter, safer, and more sustainable technologies for tomorrow.
As part of the global ALTEN Group, we offer access to a network of over 57,000 engineers across more than 30 countries, ensuring the right expertise is available when and where our clients need it. We focus on delivering end-to-end engineering services that drive progress and efficiency from concept through lifecycle support.