Phiture is hiring a Data Analyst to join our team. In this role, you will directly support the Personal Injury Operations Team by designing reports and dashboards, performing analyses to improve client experience, developing predictive models, and translating complex data into actionable insights that drive strategy and daily decisions.

What You'll Do

Design, build, and maintain dynamic reports and dashboards to support leadership, legal, and personal injury operations teams.
Perform analyses to drive insights and improve client experience across the client journey.
Develop predictive models to forecast case volume and staffing requirements to maintain optimal service levels.
Conduct productivity analyses to evaluate personal injury operations team performance and identify areas for operational improvement.
Translate complex data into actionable insights to drive strategic planning and daily decision-making.
Work with cross-functional teams to understand reporting needs and develop scalable solutions.
Ensure accuracy, integrity, and reliability of data used in reports and analyses.
Document data definitions, methodologies, and reporting standards to support consistency and clarity across the organization.
Collaborate with data engineering and IT to enhance data sources and improve reporting infrastructure.

What We're Looking For

Bachelor’s degree in Data Analytics, Business, Computer Science, or a related field.
2+ years of experience in a data analysis, business intelligence, or reporting role.
Strong experience with Sigma Computing or a similar cloud-based BI tool (Sigma preferred).
Proficiency in SQL and comfort working with relational databases and cloud data platforms (e.g., Snowflake, BigQuery).
Ability to analyze and interpret large datasets, and effectively communicate findings to non-technical stakeholders.
Mastery of Microsoft Excel.
Excellent verbal, written, and interpersonal communication skills.
Analytical, problem-solving, and decision-making skills.
Excellent time management skills with a proven ability to meet deadlines.
Proficiency in SQL, DAX, and Microsoft Power Query.

Nice to Have

Experience working in a Personal Injury or plaintiff-side law firm environment.
Proficiency in Python or R for statistical programming.
Familiarity with legal operations workflows, particularly client intake, case workup, and litigation pipelines.
Understanding of predictive modeling concepts and productivity metrics.
Proficiency with Excel and other visualization or analytics tools (e.g., Tableau, Power BI).
Experience with Salesforce reporting tools and features.

Technical Stack

Sigma Computing, SQL, Relational Databases, Cloud Data Platforms (Snowflake, BigQuery)
Microsoft Excel, DAX, Microsoft Power Query
Python, R, Tableau, Power BI, Salesforce