Mercier Consultancy is looking for a Czech Travel Consultant to support Czech-speaking clients in planning their dream travels. You will provide personalized service and expert travel advice while working remotely from Greece.
What You'll Do
- Communicate with Czech-speaking clients through various channels to assist with travel inquiries and bookings.
- Provide tailored recommendations on travel destinations, packages, and accommodations based on client preferences.
- Create customized travel itineraries for clients.
- Address and resolve customer concerns and inquiries promptly and professionally.
- Maintain accurate documentation of client interactions in the CRM system.
- Stay informed about travel trends and destination highlights.
What We're Looking For
- Fluency in Czech (both written and spoken).
- Exceptional communication and interpersonal skills focused on customer satisfaction.
- Ability to manage client issues and provide effective, timely solutions.
- Familiarity with CRM software and standard office applications.
- Self-motivated and capable of working independently in a remote setting.
- Open and excited about the opportunity to be based in Greece while working remotely.
Nice to Have
- English proficiency.
- Experience in travel consulting, customer service, or a relevant field.
- A strong enthusiasm for travel with knowledge of various global destinations.
Technical Stack
- CRM software
- Standard office applications
Benefits & Compensation
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Health Insurance
- 2 Extra Salaries Per Year
Work Mode
This is a remote position based in Greece.
