Sinch AB is looking for a Customer Support Specialist II to provide technical support for our Customer Communications Cloud platform. You will help ensure reliable and secure customer connections for the mobile messaging, voice, and email services that power communications for over 150,000 businesses worldwide.
What You'll Do
- Provide technical support for Sinch's Customer Communications Cloud platform
- Troubleshoot and resolve customer issues related to mobile messaging, voice, and email
- Work to ensure reliable, secure, and high-quality customer connections
What We're Looking For
- Proven experience in a technical customer support role
- Strong problem-solving skills and a methodical approach to troubleshooting
- Ability to communicate technical concepts clearly and effectively
- Commitment to customer success and service reliability
Company Culture
- Dream Big
- Win Together
- Keep it simple
- Make it Happen
Sinch AB is an equal opportunity employer.
