On-site Employment

Lockwood (part of Cushman & Wakefield) is hiring a Customer Service Representative

About the Role

Lockwood (part of Cushman & Wakefield) is hiring a Customer Service Representative to serve as the face of U-Haul's service. In this role, you’ll handle customer interactions, manage equipment, and utilize technology to support daily operations. You'll also participate in ongoing education to build your skills.

What You'll Do

  • Assist customers inside and outside a U-Haul center with products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment).
  • Drive a forklift (certification offered through U-Haul upon employment).
  • Participate in ongoing continuous U-Haul education through U-Haul University.
  • Other duties as assigned.

What We're Looking For

  • Valid driver’s license and ability to maintain a good driving record.
  • High school diploma or equivalent.

Technical Stack

  • Smartphone-based U-Scan technology.

Team & Environment

Work as part of a supportive team.

Benefits & Compensation

  • Career stability and opportunities for advancement.
  • Mindset App Reimbursement and Gym Reimbursement Program.
  • Health insurance & Prescription plans, if eligible.
  • Paid holidays, vacation, and sick days, if eligible.
  • Life insurance, MetLaw Legal program, and MetLife auto and home insurance.
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP).
  • 24-hour physician available for kids.
  • Dental & Vision Plans, business travel insurance, You Matter EAP.
  • LifeLock Identity Theft Protection.
  • Critical Illness/Group Accident Insurance.
  • Dave Ramsey’s SmartDollar Program.
  • $100 hiring bonus.
  • $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through 1-2-3 Punch Certification Program.
  • On-the-job education and paid hands-on working interviews.
  • 'Hire Fast, Pay Fast' - start today and get paid today.

Work Mode

This is an onsite position located at 825 N Pearl St, Bridgeton, New Jersey 08302 United States of America.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.

Required Skills
smartphone-based U-Scan technologycustomer servicecommunicationproblem-solvingretail operationsinventory managementcash handlingteamworkattention to detailtime management
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About company
Lockwood (part of Cushman & Wakefield)

Lockwood collaborates with clients in the pharmaceutical, biotech, and medical device industries to identify effective, holistic, science-based strategies through medical communications.

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Job Details
Category other
Posted 7 months ago