BCB Family GmbH is hiring a Customer Service Representative

U-Haul is looking for a Customer Service Representative to be the face of our exceptional service. You’ll work as part of a supportive team, inspecting and maintaining equipment, assisting customers with our products, and using technology to manage rentals. This position provides valuable on-the-job education and training.

What You'll Do

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing continuous U-Haul education through U-Haul University.
• Other duties as assigned.

What We're Looking For

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Technical Stack

• Smartphone-based U-Scan technology.

Team & Environment

Work as part of a supportive team.

Benefits & Compensation

• Paid holidays, vacation, and sick days (if eligible).
• Career stability.
• Gym Reimbursement Program (if eligible).
• Opportunities for advancement.
• Valuable on-the-job training.
• Complete Benefit Plan (if eligible).
• RRSP payroll deduction plan.
• Deferred profit-sharing plan (if eligible).
• You Matter Program (EAP).
• Mindset App Program.
• Wellness Programs.
• Discounts on Apple products, Dell computers, hotels, and more.
• $100 hiring bonus.
• $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through 1-2-3 Punch Certification Program.

Work Mode

This is an onsite position located at 900 Water St, Peterborough, Ontario K9H3P3 Canada.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.