About the Role
The role involves analyzing customer data to identify trends, generate reports, and support business strategies through actionable insights.
Responsibilities
- Collect and analyze customer data from multiple sources
- Identify patterns in purchasing behavior and customer preferences
- Develop reports and dashboards to communicate findings
- Collaborate with marketing to refine targeting strategies
- Support the evaluation of promotional campaign effectiveness
- Translate data into clear, actionable business recommendations
- Maintain data accuracy and integrity across systems
- Monitor key performance indicators related to customer engagement
- Conduct A/B testing to assess customer response
- Use statistical methods to validate insights
- Present findings to stakeholders in a clear format
- Track customer feedback and sentiment trends
- Assist in defining customer segmentation models
- Ensure compliance with data privacy standards
- Work with sales data to assess regional performance
- Identify opportunities for product and service improvements
- Support inventory and assortment planning with customer insights
- Partner with operations to align customer needs with service delivery
- Update analytical tools and reporting systems regularly
- Respond to ad-hoc data requests from leadership
- Document methodologies and data sources for transparency
- Evaluate customer journey touchpoints for optimization
- Assist in forecasting customer demand trends
- Integrate survey results with behavioral data
- Maintain awareness of industry-specific analytics best practices
Compensation
Competitive hourly rate
Work Arrangement
Hybrid remote with required in-office presence
Team
Part of the analytics team within a retail-focused organization
What We Offer
- Opportunities for professional development and growth
- A supportive team environment focused on collaboration
- Flexible scheduling within a hybrid work model
- Access to tools and technologies for effective analysis
- Involvement in meaningful projects that impact customer experience
Work Environment
- Hybrid schedule requiring some days in office
- Collaborative culture with regular team check-ins
- Emphasis on work-life balance
- Focus on data-driven decision-making across departments
- Support for remote collaboration tools and resources
Not available
