Scotiabank is seeking a Customer Experience Manager to lead and oversee our high-performing Personal Banking teams. Our mandate is to put clients first, and achieving their financial goals is our top priority.
What You'll Do
- Lead and supervise high-performing Personal Banking teams.
- Ensure the client experience is prioritized in all team activities.
- Drive team performance towards helping clients achieve their financial objectives.
What We're Looking For
- Proven experience in a leadership role within retail banking or a similar client-focused environment.
- A strong track record of team supervision and performance management.
- A client-first mindset with a passion for helping clients reach their financial goals.
- Excellent communication and interpersonal skills, with fluency in French.
Scotiabank is an equal opportunity employer.
