Birmingham, England, United Kingdom On-site Employment GBP 27,976 - 30,056 Hourly

Lidl is hiring a Customer Assistant

About the Role

At Lidl, we're looking for a Customer Assistant to help keep our store moving and serve our customers. In this fast-paced role, no two shifts are the same. You’ll work closely with retail colleagues to ensure the store is clean, organized, and business is booming.

What You'll Do

  • Be a Lidl expert, helping our customers with their questions, queries, and requests.
  • Efficiently work deliveries as they arrive in store.
  • Passionately provide excellent customer service.
  • Proactively keep the bakery topped up by baking fresh goods.
  • Expertly merchandise and maintain our middle aisles of Non-Food products.
  • Restock shelves and jump on tills as needed.

What We're Looking For

  • Experience working in a fast-paced environment.
  • Excellent customer service skills.
  • Flexibility to start a shift early or finish late.
  • A positive approach to changing priorities.
  • Drive and passion to work hard and make your store a success.
  • A smile on your face and a friendly manner to inspire your team and help our customers.

Team & Environment

You'll work closely with retail colleagues in a collaborative, determined team that pitches in to help each other out.

Benefits & Compensation

  • Compensation: £13.45 - £14.45 per hour.
  • 30-35 days holiday (pro rata).
  • 10% in-store discount.
  • Pension scheme.
  • Enhanced family leave.
  • Long service award.

Work Mode

This is an onsite position.

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Required Skills
customer serviceflexibilityadaptabilityteamworkwork ethic
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About company
Lidl

Lidl is an international discount supermarket chain.

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Job Details
Department Customer Service
Category other
Posted 14 days ago