Remote Remote (Global) Employment

Gilytics AG is hiring a Customer Advocacy & Growth Manager

Requirements

  • 3 to 7 years in B2B customer advocacy, customer marketing, or sales enablement — not brand awareness, not demand gen
  • Proven track record producing technical content independently: case studies, customer stories, white papers — you interview, write, and publish without a copywriter
  • Experience working in or selling into infrastructure, energy, utilities, transport, or engineering — you understand the stakes and speak the language of engineers and project managers
  • Demonstrated ability to coordinate across complex organizations (Legal, Compliance, multiple stakeholders) and get deliverables approved without losing momentum
  • Strong interviewing and storytelling skills — you ask the right questions and translate complex technical topics into clear, credible language
  • Sales enablement mindset — you think in pipeline terms, not impressions
  • Active, proven use of AI tools to work faster and produce more
  • Self-directed execution — you follow through, push busy customers toward commitments, and get things done without heavy structure or supervision

Nice to Have

  • Exposure to GIS, geospatial software, or spatial data concepts
  • Experience managing a customer community, user forum, or user group
  • Has organized or hosted external-facing technical webinars
  • Has worked at a startup or scaleup — comfortable with ambiguity and no established playbook
  • Multilingual — French, German, or Spanish a plus

Benefits

  • Full ownership of a new function with direct business impact from day one
  • Close collaboration with Sales, Customer Success, and the leadership team
  • Fully remote, async-friendly work environment
  • A product that solves real, high-stakes problems for customers who care about outcomes
  • Competitive compensation — salary negotiable based on experience and location

Work Arrangement

Remote (Worldwide)

Team

Structure: lean, global team

Additional Information

  • This is a hands-on individual contributor role
  • This is not the right role if you are a brand or awareness marketer focused on reach, impressions, or social followers
  • This is not the right role if you are a content creator without commercial awareness or B2B sales cycle understanding
  • This is not the right role if you are a senior marketing strategist looking to build and manage a team
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Gilytics AG
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Job Details
Department Strategic Marketing
Category other
Posted 4 days ago