About the Role
Role details below.
Responsibilities
- Build and maintain strong relationships with key community stakeholders, including social workers, discharge planners, senior centers, non-profits, and other community locations.
- Promote Mom’s Meals products and products through in-person outreach, community events, presentations, and educational sessions.
- Increase awareness of the ILOS (In Lieu of Services) program in Michigan that allows eligible Michigan Health Plan Members to access services related to nutrition.
- Identify and engage eligible clients, assisting them with understanding their options and navigating the enrollment process.
- Act as a liaison between clients, referral sources, and internal teams to ensure seamless service delivery.
- Track outreach activities, client engagement, and outcomes using CRM tools or internal systems.
- Stay up to date on local and state programs that offer meal benefits and collaborate to align services.
- Represent Mom’s Meals at local fairs, expos, conferences, and coalition meetings.
- Provide feedback from the field to improve customer experience and address barriers to access.
- Offer and schedule onsite (preferred) or virtual in-services with target organizations
- Be highly visible within MI communities by engaging in community-based events
- Attend and participate in county round tables and county and state webinars to represent Mom’s Meals
- Cover for Manager of Healthcare Partnerships when needed
Compensation
$60,000 - $80,312
Team
Reports to: Manager of Healthcare Partnerships
Additional Information
- One opening available, posted in two locations; do not apply for both postings.
- Remote hires required to travel to headquarters in Ankeny, IA on first day for orientation (company paid).
- Travel expectation: 75% travel, mostly daytime; includes 1-2 overnight stays at times and two national sales meetings per year.
