Mass General Brigham is hiring a Clinic/Practice Assistant to join our Pediatrics team at the community healthcare center in Haverhill. This full-time role supports the smooth operation of clinical services by performing a blend of administrative and clinical functions.
What You'll Do
- Perform routine administrative and clerical duties to support the clinical service.
- Make patient appointments and maintain accurate appointment records.
- Greet and assist patients, monitoring the waiting room and responding to their needs.
- Answer telephones, assist callers with routine inquiries, and schedule appointments.
- File materials in patient folders and print appointment schedules.
- Process patient billing forms and scan documents to the patient medical record.
- Call for patient medical records and laboratory test results.
- Open and distribute incoming mail or faxes.
- Type forms, records, schedules, and memos as directed.
- Accept patient co-payments as required.
- Handle, screen, and take messages related to prior authorizations, referrals, and registration verification.
- Assist in patient flow processes to ensure efficient clinic operations.
What We're Looking For
- High School Diploma or equivalent.
- 0-1 year of experience in a healthcare office environment.
Technical Stack
- Office Suite
Team & Environment
You will provide dedicated support to the Pediatrics team as part of a community healthcare center.
Benefits & Compensation
- Compensation: $18.22 - $26.06 per hour.
Work Mode
This is an onsite position located at 1 Parkway, Haverhill.
Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
