CVS Health seeks a Clinical Team Lead to support the daily operations of a remote clinical team based in Kentucky. You will serve as a vital resource for both staff and leadership, ensuring team success through onboarding, quality monitoring, process triage, and project leadership.
What You'll Do
- Promote teamwork and collaboration across the department.
- Serve as a knowledgeable resource and mentor to team members.
- Model best practices in clinical standards, quality, and critical thinking.
- Support adherence to plan sponsor performance goals.
- Assist in the development and implementation of policies and procedures.
- Encourage continuous improvement through critical thinking and feedback.
- Provide performance insights and coaching to enhance team effectiveness.
- Uphold company values, especially regarding confidentiality.
- Communicate clearly and effectively with diverse audiences.
- Manage tasks with strong organizational and prioritization skills.
- Support a positive, team-oriented work culture.
- Assist supervisors as needed.
- Maintain responsibility for individual caseloads, as applicable.
- Respond to inquiries and resolve issues promptly.
- Perform sedentary work, including extended periods of sitting, computer use, and document review.
What We're Looking For
- Behavioral Health License in State of Kentucky or Registered Nurse license in State of Kentucky or Compact RN.
- 5+ years of clinical practice experience in physical or behavioral healthcare.
- 2+ years of managed care experience.
- 2+ years of experience with personal computer, keyboard navigation, and MS Office Suite applications.
- 2+ years of healthcare management experience required, preferably in a managed care setting.
- Ability to work core business hours, Monday-Friday, 8am-5pm, with flexibility to work occasional weekend hours.
- Ability to provide on-call UM coverage for nights and weekends on a rotational schedule.
Technical Stack
- MS Office Suite
Team & Environment
You will act as first point of contact for clinical issues, provide guidance to staff, and maintain communication with leadership.
Benefits & Compensation
- Salary range: $54,095.00 - $116,760.00.
- Affordable medical plan options.
- 401(k) plan with matching company contributions.
- Employee stock purchase plan.
- No-cost wellness screenings, tobacco cessation and weight management programs.
- No-cost confidential counseling and financial coaching.
- Paid time off.
- Flexible work schedules.
- Family leave.
- Dependent care resources.
- Colleague assistance programs.
- Tuition assistance.
- Retiree medical access.
Work Mode
This is a remote position. Candidates must reside in Kentucky.
CVS Health is an equal opportunity employer. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
