New York, New York, United States Hybrid Employment USD 133,500 - 159,000 Yearly

Ro is hiring a Clinical Data & Operations Manager

About the Role

Ro is looking for a Clinical Data & Operations Manager to join our Scientific Affairs team. In this role, you’ll work at the intersection of clinical science, data, and operations, combining hands-on study execution with rigorous data review and analytics. Your work will support sponsor-facing monitoring, source data verification, and reporting, translating high-quality data into trusted, actionable insights for our mission of delivering effective healthcare.

What You'll Do

  • Support execution of pharmaceutical-sponsored studies in accordance with approved protocols, SOPs, GCP, and applicable regulatory requirements
  • Maintain accurate study enrollment records, participant identifiers, and operational logs suitable for sponsor review
  • Support reconciliation between participant lists and safety, efficacy, and operational data sources
  • Prepare documentation and data outputs for sponsor monitoring, audits, and inspections
  • Support maintenance and updates of study-specific SOPs, monitoring plans, and training materials
  • Ensure study personnel training documentation is complete and audit-ready
  • Perform source data verification (SDV) and data quality checks consistent with sponsor and CRO expectations
  • Independently write and review SQL queries to extract, reconcile, and validate study datasets against source systems
  • Identify data discrepancies, trends, and protocol deviations; document findings and support resolution per established procedures
  • Partner with Data Analytics to define sponsor-approved monitoring metrics and KPIs
  • Contribute to the design, build, validation, and maintenance of study monitoring dashboards used for internal oversight and sponsor reporting
  • Support ad hoc sponsor data requests and feasibility or exploratory analyses
  • Prepare study monitoring outputs, reconciliation logs, and SDV summaries for internal and sponsor use
  • Support interim and final study reports by validating underlying datasets and analyses
  • Document data review methodologies, assumptions, and validation steps to support traceability and audit readiness
  • Serve as a liaison between Scientific Affairs, Enterprise Data, and pharmaceutical or CRO partners
  • Translate sponsor and protocol requirements into data specifications and monitoring logic
  • Escalate data quality, compliance, or operational risks to study leadership promptly
  • Contribute to continuous improvement of sponsor-facing monitoring and data oversight processes

What We're Looking For

  • Bachelor’s degree in health sciences, life sciences, statistics, data science, or a related field, or equivalent experience
  • 5-7 years of experience in clinical research, research operations, or data operations within a pharmaceutical company, contract research organization (CRO), or pharma-sponsored research environment
  • Hands-on experience supporting sponsor monitoring, SDV, or data reconciliation activities
  • Strong working knowledge of SQL and experience querying relational databases for study monitoring and validation
  • Familiarity with GCP, ICH guidelines, and sponsor expectations for data quality and documentation
  • Strong analytical, documentation, and communication skills
  • Completion of required GCP and human subjects protection training prior to study involvement, with re-certification as required

Nice to Have

  • Experience supporting RWE, observational studies, or post-marketing research for pharmaceutical sponsors
  • Experience building or validating dashboards in BI tools (e.g., Hex)
  • Experience working with safety data, lab data, EHR-derived data, or patient-reported outcomes
  • Prior experience interacting directly with sponsors, CROs, or monitors during audits or data reviews

Technical Stack

  • SQL
  • BI tools (e.g., Hex)

Team & Environment

You’ll join Ro’s Scientific Affairs team—a small, high-impact group of physicians, scientists, and data experts.

Benefits & Compensation

  • Compensation: $133,500 - $159,000 + competitive equity
  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing + Learning & Growth reimbursements
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, and fitness

Work Mode

This is a hybrid position open to candidates in the United States.

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification.

Required Skills
SQLBI ToolsClinical ResearchData OperationsGCPICH GuidelinesStudy MonitoringData ValidationSDVData ReconciliationPharmaceuticalCRO
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Ro

Ro is a healthcare technology company focused on digital care delivery and patient services.

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Job Details
Department Research and Development (R&D)
Category data
Posted 14 days ago