Sedgwick is hiring a Claims Team Lead - Liability to oversee multiple teams handling liability claims for our clients. In this supervisory role, you’ll provide technical direction, ensure quality, and manage claim activities while supporting a remote team. You’ll join a company built on a caring counts model with core values of empathy, accountability, collaboration, growth, and inclusion.

What You'll Do

Supervise multiple teams of examiners and technical staff for liability claims.
Monitor colleagues' workloads and individual claim activities.
Provide technical and jurisdictional direction on claims adjudication.
Compile, review, and analyze management reports and take appropriate action.
Perform quality reviews on claims in compliance with audit and service contract requirements.
Act as a second level of appeal for client and claimant issues regarding claims or procedures.
Identify and advise management of trends, problems, and recommended courses of action.
Administer company personnel policies and staffing standards.
Interview, hire, and establish colleague performance development plans.
Conduct colleague performance discussions and provide support, guidance, and motivation.
Support the organization’s quality programs.
Travel as required.

What We're Looking For

Six (6) years of claims experience or an equivalent combination of education and experience.
Two (2) years of claims supervisor experience.

Nice to Have

Bachelor’s degree from an accredited college or university.
Professional certifications as applicable to the line of business.
Required licenses as necessary.

Team & Environment

You will supervise multiple teams of examiners and technical staff, with a wide span of control covering a minimum of seven technical operations colleagues.

Benefits & Compensation

Flexible work schedule.
Referral incentive program.
Career development and promotional growth opportunities.
Comprehensive benefits including medical, dental, vision, and 401K starting on day one.