About the Role
The position is responsible for shaping and delivering the long-term subscription vision, optimizing conversion and retention metrics, and aligning product, marketing, and customer experience teams around subscriber success.
Responsibilities
- Define and execute the end-to-end subscription strategy
- Oversee pricing models, packaging, and promotional frameworks
- Lead cross-functional initiatives to improve subscriber acquisition
- Drive retention and churn reduction through data-informed tactics
- Collaborate with product teams on subscriber-centric features
- Manage relationships with marketing and content departments
- Analyze customer behavior to refine engagement strategies
- Set performance goals for subscription KPIs
- Monitor competitive landscape and market trends
- Guide A/B testing and experimentation programs
- Ensure alignment between brand value and subscription offerings
- Lead budget planning and forecasting for subscription revenue
- Represent the subscriber perspective in executive discussions
- Evaluate new monetization opportunities
- Oversee customer onboarding and support workflows
- Develop lifecycle communication strategies
- Partner with data science for predictive modeling
- Manage external vendors and technology platforms
- Ensure compliance with privacy and billing regulations
- Foster a culture of innovation and accountability
Compensation
Competitive salary with performance-based incentives and executive benefits
Work Arrangement
Hybrid work model with flexibility for remote operations
Team
Part of the executive leadership team overseeing growth and customer engagement
About the Role
This executive leads the organization’s subscription strategy, focusing on acquiring, retaining, and growing a loyal subscriber base. The role shapes product development, pricing, and customer experience to maximize lifetime value and brand engagement.
What We Look For
We seek a leader with deep expertise in recurring revenue models, a passion for audience-centric innovation, and the ability to translate insights into scalable growth initiatives. Success requires balancing data rigor with creative problem-solving.
Available for qualified candidates
