National Interstate Insurance Company (NIIC), a member of Great American Insurance Group, is looking for a Casualty Claims Specialist / Sr. Claims Specialist for its Specialty Human Services Division (SHS). The specific job grade and title will be determined by the candidate's level of experience. In this role, you will manage a large inventory of complex claims for the Human and Social Services sector.
What You'll Do
- Manage a large inventory of claims to evaluate compensability and liability.
- Plan and conduct claim investigations to confirm coverage and determine liability, compensability, and damages.
- Determine and negotiate appropriate claim settlements and reserves within your prescribed authority.
- Convey moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.
- Authorize payments within assigned authority limits and ensure timely disbursement.
- Maintain accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
- May attend arbitrations, mediations, depositions, or trials.
What We're Looking For
- A Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field, or equivalent experience.
- Generally, a minimum of 5-7 years of experience in property and casualty claims handling.
Nice to Have
- Completion of, or continuing progress toward, a professional designation such as the Associate in Claims (AIC).
Benefits & Compensation
- Salary Range: $80,000 - $107,000
- Medical, dental, and vision coverage for full-time employees
- Wellness plans, parental leave, and adoption assistance
- Tuition reimbursement for full-time employees
- Paid Time Off and paid holidays for full-time and eligible part-time employees
- 401(k) plan with company match
- Employee stock purchase plan
- Commuter benefits
Work Mode
This role offers a hybrid work arrangement based out of our downtown Cincinnati office.
We value the benefits of diverse perspectives and are committed to creating an inclusive workplace where all employees feel empowered to perform at their best.
