The Humanitarian Assistance Organization (HAO) addresses critical global emergencies, supporting individuals impacted by crisis and displacement through comprehensive restoration of health, safety, education, economic stability, and personal empowerment. Established in 1933 through Albert Einstein's advocacy, HAO operates as a premier international humanitarian non-governmental organization, functioning across 40+ countries and 29 U.S. metropolitan areas. Our dedicated professionals empower communities by reinstating safety, dignity, and optimism for millions. We invite passionate, solutions-oriented changemakers to join our mission of creating transformative global impact. Job Overview: The Support Specialist provides compassionate, trauma-informed assistance to displaced populations and qualified immigrants, facilitating positive resettlement experiences and individual self-sufficiency. The role involves collaborative engagement with clients, colleagues, and external partners to develop personalized service and integration plans, leveraging diverse financial, medical, social, vocational, and support resources aligned with client eligibility and program standards. Major Responsibilities: Responsibilities encompass: - Orchestrate comprehensive pre- and post-arrival services ensuring client access to essential living resources including housing, nutrition, healthcare, and transportation, while facilitating environmental orientation. - Execute client intake assessments, developing collaborative self-sufficiency strategies and individualized support mechanisms through direct interventions, referrals, and advocacy. - Systematically evaluate and monitor client progression, addressing challenges and maximizing resource utilization. - Document client interactions meticulously, maintaining database records and supporting tracking and reporting requirements. - Cultivate effective interdepartmental and inter-organizational partnerships to optimize client services. - Utilize personal, insured transportation and public transit for client and organizational material transportation. - Potentially supervise and guide volunteer and intern activities. - Perform additional assigned responsibilities. Job Requirements: Education: Bachelor's degree in social work or related discipline preferred. Work Experience: - Substantial human services background required; minimum two-year professional experience strongly preferred. - Demonstrated expertise with refugee and/or immigrant populations highly valued. Demonstrated Skills & Competencies: - Superior relationship development, diplomatic engagement, and networking capabilities. - Proven effectiveness in multicultural communication environments. - Entrepreneurial mindset with exceptional problem-solving, multitasking, and time management skills. - Meticulous attention to detail and precision. - Comprehensive English proficiency; additional language skills in Swahili, French, Arabic, Spanish, Dari, and/or Pashto advantageous. - Advanced Microsoft Office and digital tool proficiency for data management and research. - Valid driver's license with personal, insured vehicle access. Working Environment: - Hybrid model combining standard office setting and field-based service delivery. - Potential requirement for occasional weekend/evening assignments. Compensation: (Pay Range: $21 - $22.50) Compensation determined by geographical location, individual qualifications, and organizational parameters. Professional Standards: Organizational commitment to integrity, service, equality, and accountability. Comprehensive policies ensuring safeguarding, ethical conduct, and professional excellence. Dedication to creating safe, reflective work environments prioritizing client welfare. Benefits: Comprehensive package including paid leave, health insurance, retirement plans, and employee support programs. Equal Opportunity Employer: Committed to merit-based evaluation without discrimination.
Remote (Country) Full-time
International Rescue Committee (IRC) is hiring a Caseworker
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