Bangkok, Bangkok, Thailand Remote (Global)

SupportYourApp is hiring a Careers at SupportYourApp

About the Role

SupportYourApp is looking for remote professionals in Thailand to join our team as Customer Success Specialists and Chat Support Consultants. You will provide direct support to customers around the world, helping them with a range of inquiries for global projects, including in the crypto space. As part of our 1400+ person global team, you'll contribute to our mission of creating positive customer experiences.

What You'll Do

  • Help customers around the world with their inquiries.
  • Provide customer and technical support through various channels.

What We're Looking For

  • Native Chinese language skills for Chat Support Consultant, crypto role.
  • Native Japanese language skills for Chat Support Consultant, crypto role.
  • Chinese and English language skills for Customer Success Specialist role.

Team & Environment

We are a dynamic, ever-growing team determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. Our environment is united, fun, supportive, vibrant, friendly, and respectful, with an incredibly supportive management team. As a global company, we strive for diversity and inclusion and welcome people with various backgrounds and experiences.

Benefits & Compensation

  • Flexible schedule.
  • Greenhouse conditions for self-development.
  • Creative and unique art-office.
  • Cooperation with world-known projects.
  • Corporate events and social activities.
  • Casual cooperative work environment.
  • Responsive management interested in your growth.

Work Mode

This is a remote position open to candidates located in Thailand, including Bangkok, Chiang Mai, Phuket, Hat Yai, Nakhon Sawan, Pattaya City, Nakhon Phanom, Phang Nga, and Prachuap Khiri Khan.

Required Skills
customer servicecommunicationmultilingual supportremote collaborationproblem solving
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About company
SupportYourApp

International Intelligent Support-as-a-Service company providing business process outsourcing services for other IT companies worldwide (technical and user support, services to improve user experience) for 15 years. Supports clients in 60 languages and works with leaders like MasterCard, Calm, and MacPaw.

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Job Details
Category other
Posted 4 months ago