BHG Financial is looking for a Business Process Analyst to critically examine and enhance our core operations. You will be responsible for mapping workflows, identifying bottlenecks, and recommending solutions that improve efficiency and support our company's strategic goals.

What You'll Do

Conduct in-depth analysis of existing business processes across multiple departments
Document current and future state workflows using standard modeling techniques
Identify and quantify opportunities for improvement in efficiency, cost, and quality
Collaborate with stakeholders to gather requirements and validate process changes
Develop and present clear recommendations and implementation roadmaps
Monitor the impact of implemented changes and report on key performance metrics

What We're Looking For

3+ years of hands-on experience in business process analysis or a similar role
Proven ability to map complex processes using tools like Visio, Lucidchart, or similar
Strong analytical skills with experience in data gathering and root cause analysis
Excellent communication skills for facilitating workshops and presenting findings
Experience with process improvement methodologies (e.g., Lean, Six Sigma)

BHG Financial is an equal opportunity employer.