GR8 Tech is hiring a Business Office Support Coordinator

Healthcare Practice Seeking Business Office Support Professional Location: West Bloomfield Headquarters, Michigan About Our Organization: Metro Vein Centers is an expanding healthcare organization specializing in advanced vein treatments. Our board-certified physicians are dedicated to improving patient quality of life by addressing vein-related health challenges. With over 60 clinics across 7 states, we pride ourselves on delivering compassionate, results-driven care and maintaining an exceptional 93 Net Promoter Score. Position Overview: We are recruiting a Business Office Support Coordinator to manage back-end revenue cycle operations. The role involves processing incoming mail, submitting medical claims, tracking deliveries, documenting account information, and preparing remote deposits. This position supports the Senior RCM Manager and collaborates with backend teams to ensure precise, compliant operational support. This is a full-time, in-office role located in West Bloomfield, MI, requiring 5 days on-site weekly. Primary Responsibilities: - Open, sort, and distribute incoming mail - Scan and upload paper explanation of benefits and prior authorizations - Mail paper claims adhering to submission timelines - Send medical records with USPS tracking - Add detailed account notes for mailed records - Prepare remote bank deposits - Manage payer website access for RCM staff - Perform clerical functions like scanning and filing - Support high-volume RCM team while maintaining accuracy Candidate Requirements: - Minimum 5 years progressive healthcare revenue cycle experience - Strong insurance portal navigation skills - Exceptional attention to detail - Proficiency in patient accounting systems - Strong communication abilities - High school diploma or equivalent Benefits: - Medical, dental, and vision insurance - 401(k) with company match - Paid time off and company holidays - Company-paid life insurance - Short-term disability insurance - Employee assistance program - Professional development opportunities Work Schedule: - 90-day onsite training, Monday-Friday - Hybrid model post-training - 8:30am-5:00pm, Monday-Friday Our Values: - Patient-Centric Approach - Collaborative Teamwork - Positive Problem-Solving - Meaningful Results - Continuous Personal Growth Equal Opportunity Employer: We are committed to creating an inclusive workplace without discrimination.