Responsibilities
- Strategic development and expansion of the Polish market, with a focus on identifying, approaching, and acquiring new customers across key target industries such as telecommunications, insurance, banking, retail, and energy
- End-to-end management of complex sales processes—from RFI/RFP through proposal strategy, business case/ROI development, and pricing, to contract negotiation and deal closure
- Development and execution of partner and ecosystem strategies in close collaboration with technology and sales partners
- Building sustainable customer partnerships with the goal of establishing Sprinklr as a long-term solution, while unlocking future expansion, cross-selling, and upselling opportunities
- Ownership of pipeline, forecast, and performance management, along with close alignment with Presales, Delivery, Finance, and Legal to ensure successful execution
Requirements
- Min. 5–7 years of professional experience in a sales-related environment, with an established network in the Polish market
- Proven experience in customer management and acquisition, with a strong focus on high customer satisfaction and sustainable account development, as well as an established network of large enterprise clients in the Polish market
- Strong understanding of Customer Experience, analytics, digital marketing, social media, or MarTech, combined with solid SaaS expertise, ideally including experience with platforms such as Sprinklr
- Confident in navigating complex stakeholder environments, with proven experience in managing end-to-end sales processes
- Strong knowledge of market trends, competitive landscape, and industry insights, combined with a solid understanding of KPIs
Benefits
- The role offers the opportunity to initially focus on building the Polish market with Sprinklr and to establish oneself as a key driver of the market entry
- With successful development over the first years, there is the potential to gradually expand the portfolio to additional services—provided the market demonstrates sufficient opportunity and early successes confirm scalability
- Furthermore, the position opens up the possibility to contribute to additional Eastern European markets in the future after establishing Poland, thereby actively driving regional expansion
- It offers a high degree of autonomy, enabling independent work, personal growth, and the opportunity to take on real responsibility
- The company fosters a culture of flat hierarchies and transparency, characterized by direct communication, clear goals, short decision-making paths, and an authentic way of working together
