Role Overview
Join a mission-driven team modernizing a critical federal permitting platform. In this role, you will act as a bridge between business stakeholders and technical teams, ensuring that regulatory, operational, and user needs are accurately captured and transformed into actionable deliverables. Working within an Agile and DevSecOps framework, you will support the full lifecycle of system enhancements, from initial requirements gathering to release and documentation.
Key Responsibilities
- Facilitate requirements workshops with federal stakeholders to gather and clarify business needs for system modernization.
- Break down complex regulatory and operational requirements into clear epics, features, and user stories that align with Agile and federal SDLC standards.
- Develop and maintain business process models, use cases, data flows, integration needs, and acceptance criteria.
- Ensure full traceability from requirements through testing and release using matrices and lifecycle documentation.
- Analyze legacy system functionality to inform modernization priorities and feature development.
- Manage and refine the Jira backlog, ensuring user stories are well-defined, testable, and properly prioritized.
- Generate and maintain detailed story descriptions, acceptance criteria, and documentation to support continuous delivery.
- Support Agile ceremonies including sprint planning, backlog refinement, reviews, and retrospectives—serving as a facilitator when needed.
- Participate in Program Increment (PI) planning and support SAFe Agile practices within a larger delivery framework.
- Produce dashboards, reports, and metrics in Jira to track progress and inform leadership.
- Organize and maintain project artifacts in Confluence, including sprint summaries and functional documentation.
- Collaborate with developers, architects, and testers to clarify requirements and resolve blockers.
- Contribute to status reporting by highlighting progress, risks, and key achievements.
- Develop user guides, release notes, process documentation, and requirements artifacts with clarity and consistency.
- Communicate effectively with both technical and non-technical audiences to ensure shared understanding.
- Act as a liaison between business units and engineering, supporting roadmap development and feature prioritization.
Required Qualifications
- Eligibility to obtain or maintain a High-Risk Public Trust designation (current or prior preferred).
- Bachelor’s degree in Information Systems, Computer Science, Business, or a related field.
- 3–5 years of experience as a Business Analyst on software development or modernization projects, ideally in Agile or DevOps environments.
- Proven ability to elicit, analyze, and document requirements in complex, multi-system environments.
- Proficiency with Jira and Confluence for backlog management, documentation, and SDLC traceability.
- Experience working with Agile delivery teams across design, development, DevOps, and testing roles.
- Strong analytical, communication, and facilitation skills with a focus on translating business needs into technical outcomes.
- A proactive mindset with a commitment to improving delivery efficiency and product quality.
Preferred Qualifications
- Experience in federal government IT projects, especially those involving regulatory compliance.
- Familiarity with permitting systems, case management workflows, or similar regulatory platforms.
- Background in system integrations, APIs, and data modernization initiatives.
- Knowledge of DevSecOps and CI/CD pipeline practices.
- Professional certifications such as CBAP, PMI-PBA, CSM, SAFe Agilist, or SAFe Practitioner.
- Experience with Scaled Agile Framework (SAFe) and participation in PI Planning events.
