Austin or San Jose or New York or Los Angeles or London Hybrid Employment USD 224,000 - 313,500 Yearly

Expedia Group is hiring a Brand Experience Designer

About the Role

Expedia Group is seeking a Principal Brand Experience Designer for BEX, a highly visible design, practice, and thought leader at the organization level. You will translate Expedia Group’s brand strategy into coherent, high-quality product experiences across surfaces and platforms, delivering value through design methods and organization-spanning programs.

What You'll Do

  • Define and drive end-to-end brand experience design for BEX, translating brand strategy into coherent, high-quality product experiences across platforms and surfaces.
  • Create and evolve systems for visual language, interaction patterns, and design standards that ensure consistency, scalability, and flexibility of the Expedia Group brand within BEX experiences.
  • Develop, drive, and teach best practices for problem framing and synthesis of customer and business insights, turning complex, ambiguous spaces into clear opportunity areas.
  • Build and drive compelling customer experience vision and strategy and associated success metrics at the organization level.
  • Lead complex design initiatives from discovery through delivery, including framing problems, synthesizing insights, exploring concepts, iterating on high-fidelity solutions, and guiding implementation quality.
  • Define, drive, and teach exemplary visual and interaction design practice, championing simple, elegant experiences and holding the design organization accountable to a high-quality bar.
  • Build an organizational culture that fosters innovation, encouraging creative ambition, collaborative development of ideas, and a culture of constructive design critique.
  • Partner closely with product, engineering, research, content, and marketing stakeholders to align brand, usability, and business goals, influencing strategy and roadmap decisions through design.
  • Lead collaboration with key leadership stakeholders, contributing subject matter expertise to identify which processes should be standardized and which should intentionally differ.
  • Provide guidance on the impacts of solutions across structure, process, and technology, ensuring the right linkages between brand, experience, and underlying systems.
  • Guide the definition of foundational layers of design systems, architecting enterprise‑quality components, foundational utilities, tools, and highly functional proofs‑of‑concept.
  • Contribute to major evolutions of design systems and capabilities at the platform level, ensuring coherence across BEX and broader Expedia Group surfaces.
  • Create persuasive and compelling communication materials that connect vision, strategy, and action plans for audiences across the organization.
  • Develop and adapt design processes that facilitate high‑quality design work and effective collaboration across disciplines and teams.
  • Identify and integrate qualitative and quantitative insights, using customer research, experimentation, and business analytics to drive design decisions and measure impact.
  • Guide teams and partners to remain focused on customer issues, ensuring that customer needs and outcomes stay at the center of decision‑making.
  • Mentor and elevate other designers, providing clear critique, design direction, and frameworks that improve craft, process, and outcomes across the broader design and product teams.
  • Apply a systems‑thinking and data‑informed approach to design decisions, including experimentation, measurement, and refinement, with familiarity in AI‑driven systems, tools, or workflows and how to apply AI/ML concepts to real world products.

What We're Looking For

  • 10+ years of related professional experience in product, UX, or brand experience design with demonstrable thought and domain leadership.
  • Bachelor’s degree or higher in a related field (Design, Human‑Computer Interaction, User Experience or similar), or equivalent relevant experience.
  • Extensive experience as a product/UX designer with a strong focus on brand design within digital products, including ownership of complex, multi‑stakeholder initiatives.
  • Proven track record designing and shipping end‑to‑end experiences in cross‑functional product teams, collaborating closely with engineering and product management from definition through launch.
  • Demonstrated expertise in interaction design, visual design, and systems thinking, including the creation and maintenance of scalable design systems, pattern libraries, and brand guidelines.
  • Functional skills breadth and depth: Expert in 2 core skills, strong in 2, and capable in 1–2 others across interaction, visual, systems, and/or strategy disciplines.
  • Proficiency with modern design and prototyping tools and workflows, with the ability to work effectively within existing systems while evolving them based on product and brand needs.

Nice to Have

  • Experience defining and evolving brand experience strategy for large‑scale consumer or platform products, including translating abstract brand platforms into concrete product behaviors and visuals.
  • Background creating or leading multi‑surface design systems (web, app, email, marketing surfaces, and in‑product experiences), ensuring cohesion and flexibility across channels and brands.
  • Demonstrated ability to influence senior partners and leaders, drive alignment across teams, and make data‑informed design decisions using experimentation, qualitative insights, and quantitative metrics.
  • Experience collaborating on or integrating AI/ML‑enabled experiences in product surfaces (e.g., personalization, recommendations, or content generation) and safely integrating and operating AI/ML‑enabled solutions that improve outcomes.
  • Proven success mentoring and guiding designers at different levels, helping shape design process, critique culture, and quality standards for brand and experience design within a product organization.

Benefits & Compensation

  • Full benefits package including medical/dental/vision
  • Generous time-off
  • Parental leave
  • Flexible work model
  • Career development resources
  • Wellness & travel reimbursement
  • Travel discounts
  • International Airlines Travel Agent (IATAN) membership
  • Employee Assistance Program
  • The total cash range for this position in Austin is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Work Mode

This is a hybrid position open to candidates in Austin, San Jose, New York, Los Angeles, and London.

Expedia is committed to creating an inclusive work environment with a diverse workforce.

Required Skills
Product DesignUX DesignBrand DesignInteraction DesignVisual DesignSystems ThinkingDesign SystemsPattern LibrariesBrand Guidelines
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About company
Expedia Group

Expedia Group brands power global travel for everyone, everywhere. They design cutting-edge tech to make travel smoother and more memorable, and create groundbreaking solutions for partners.

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Job Details
Department Creative and Art Services
Category design
Posted 14 days ago