Expedia Group is seeking a Principal Brand Experience Designer for BEX, a highly visible design, practice, and thought leader at the organization level. You will translate Expedia Group’s brand strategy into coherent, high-quality product experiences across surfaces and platforms, delivering value through design methods and organization-spanning programs.
What You'll Do
- Define and drive end-to-end brand experience design for BEX, translating brand strategy into coherent, high-quality product experiences across platforms and surfaces.
- Create and evolve systems for visual language, interaction patterns, and design standards that ensure consistency, scalability, and flexibility of the Expedia Group brand within BEX experiences.
- Develop, drive, and teach best practices for problem framing and synthesis of customer and business insights, turning complex, ambiguous spaces into clear opportunity areas.
- Build and drive compelling customer experience vision and strategy and associated success metrics at the organization level.
- Lead complex design initiatives from discovery through delivery, including framing problems, synthesizing insights, exploring concepts, iterating on high-fidelity solutions, and guiding implementation quality.
- Define, drive, and teach exemplary visual and interaction design practice, championing simple, elegant experiences and holding the design organization accountable to a high-quality bar.
- Build an organizational culture that fosters innovation, encouraging creative ambition, collaborative development of ideas, and a culture of constructive design critique.
- Partner closely with product, engineering, research, content, and marketing stakeholders to align brand, usability, and business goals, influencing strategy and roadmap decisions through design.
- Lead collaboration with key leadership stakeholders, contributing subject matter expertise to identify which processes should be standardized and which should intentionally differ.
- Provide guidance on the impacts of solutions across structure, process, and technology, ensuring the right linkages between brand, experience, and underlying systems.
- Guide the definition of foundational layers of design systems, architecting enterprise‑quality components, foundational utilities, tools, and highly functional proofs‑of‑concept.
- Contribute to major evolutions of design systems and capabilities at the platform level, ensuring coherence across BEX and broader Expedia Group surfaces.
- Create persuasive and compelling communication materials that connect vision, strategy, and action plans for audiences across the organization.
- Develop and adapt design processes that facilitate high‑quality design work and effective collaboration across disciplines and teams.
- Identify and integrate qualitative and quantitative insights, using customer research, experimentation, and business analytics to drive design decisions and measure impact.
- Guide teams and partners to remain focused on customer issues, ensuring that customer needs and outcomes stay at the center of decision‑making.
- Mentor and elevate other designers, providing clear critique, design direction, and frameworks that improve craft, process, and outcomes across the broader design and product teams.
- Apply a systems‑thinking and data‑informed approach to design decisions, including experimentation, measurement, and refinement, with familiarity in AI‑driven systems, tools, or workflows and how to apply AI/ML concepts to real world products.
What We're Looking For
- 10+ years of related professional experience in product, UX, or brand experience design with demonstrable thought and domain leadership.
- Bachelor’s degree or higher in a related field (Design, Human‑Computer Interaction, User Experience or similar), or equivalent relevant experience.
- Extensive experience as a product/UX designer with a strong focus on brand design within digital products, including ownership of complex, multi‑stakeholder initiatives.
- Proven track record designing and shipping end‑to‑end experiences in cross‑functional product teams, collaborating closely with engineering and product management from definition through launch.
- Demonstrated expertise in interaction design, visual design, and systems thinking, including the creation and maintenance of scalable design systems, pattern libraries, and brand guidelines.
- Functional skills breadth and depth: Expert in 2 core skills, strong in 2, and capable in 1–2 others across interaction, visual, systems, and/or strategy disciplines.
- Proficiency with modern design and prototyping tools and workflows, with the ability to work effectively within existing systems while evolving them based on product and brand needs.
Nice to Have
- Experience defining and evolving brand experience strategy for large‑scale consumer or platform products, including translating abstract brand platforms into concrete product behaviors and visuals.
- Background creating or leading multi‑surface design systems (web, app, email, marketing surfaces, and in‑product experiences), ensuring cohesion and flexibility across channels and brands.
- Demonstrated ability to influence senior partners and leaders, drive alignment across teams, and make data‑informed design decisions using experimentation, qualitative insights, and quantitative metrics.
- Experience collaborating on or integrating AI/ML‑enabled experiences in product surfaces (e.g., personalization, recommendations, or content generation) and safely integrating and operating AI/ML‑enabled solutions that improve outcomes.
- Proven success mentoring and guiding designers at different levels, helping shape design process, critique culture, and quality standards for brand and experience design within a product organization.
Benefits & Compensation
- Full benefits package including medical/dental/vision
- Generous time-off
- Parental leave
- Flexible work model
- Career development resources
- Wellness & travel reimbursement
- Travel discounts
- International Airlines Travel Agent (IATAN) membership
- Employee Assistance Program
- The total cash range for this position in Austin is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Work Mode
This is a hybrid position open to candidates in Austin, San Jose, New York, Los Angeles, and London.
Expedia is committed to creating an inclusive work environment with a diverse workforce.





